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Branch Assistant

2 months ago

Colchester, Essex, United Kingdom Quay – SBD Full time

About the Role:

We are seeking a highly motivated and enthusiastic Branch Assistant to join our team at Quay – SBD. As a Branch Assistant, you will play a vital role in providing excellent customer service and maintaining high standards within the trade counter area and warehouse.

Key Responsibilities:

  • Work collaboratively with the team to deliver exceptional customer service.
  • Assist with maintaining a clean and organized trade counter area and warehouse.
  • Be a team player with a can-do attitude and a willingness to learn.
  • Support health and safety compliance and ensure a safe working environment.
  • Be competent in multi-drop deliveries and able to work efficiently.
  • Contribute to achieving branch performance targets and provide cover when required.

Requirements:

  • A friendly and welcoming attitude with energy and passion for delivering excellent customer service.
  • Be versatile and able to assist in all aspects of running the branch.
  • A full valid driving license is essential, and a forklift truck license would be advantageous but not required.
  • Previous experience in a driving role would be beneficial, but not essential as full training will be provided.
  • Good organizational skills and IT literacy are essential.
  • Experience in a trade counter environment would be preferred but not essential as the right attitude and drive will overcome any lack of this experience.

What We Offer:

  • 24 days annual leave, plus statutory bank holidays.
  • Company pension.
  • Generous staff discount.
  • The opportunity to join a vibrant and progressive company that looks after its people.
  • The chance to voice your ideas and help shape the future of the business.
  • Real career prospects for the right people within the Epwin Group Plc.
  • Enrolment within "Lifeworks" which entitles the employee to discounts at many high-street and online retailers as well as a wider range of additional benefits.
  • Monthly awards where our people are recognized for outstanding contributions.
  • On the job and online training. We invest in our people.