Customer Safety and Revenue Manager

1 day ago


Hartlepool, Hartlepool, United Kingdom MDS Full time
Job Description:

We are seeking a highly skilled Customer Safety and Revenue Manager to join our team at MDS. This role involves managing customer safety and resolving revenue-related issues. The ideal candidate will have strong leadership and communication skills, as well as the ability to work effectively in a fast-paced environment.

Main Responsibilities:
  • Develop and implement policies and procedures to ensure customer safety.
  • Manage and resolve revenue-related issues, including debt recovery and metering work.
  • Lead and motivate a team of revenue protection specialists.

Requirements:
  • A current full UK driving license with no more than 6 penalty points.
  • Leadership and management experience, preferably in a similar field.
  • Strong communication and interpersonal skills.

Benefits:
  • An annual salary of £40,974-£42,025 depending on experience.
  • A comprehensive benefits package, including 22 days holiday + 8 days bank holidays, additional year annual leave entitlement for 3rd/4th & 5th year, sick pay, and access to My Rewards.
  • Opportunities for professional growth and development within a successful company.

About Our Company:
MDS is a leading provider of specialist end-to-end revenue protection services across the utilities market. We offer an unrivalled range of services, including provision of locksmiths, dog handlers, and revenue protection officers.

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