Deputy Store Manager

6 days ago


Hartlepool, Hartlepool, United Kingdom JYSK Full time

Job Title: Deputy Store Manager - Customer Experience

We are seeking an exceptional deputy store manager to join our JYSK team, focusing on delivering an exceptional customer experience and driving sales growth. As a key member of our store management team, you will be responsible for leading and motivating your sales team to achieve exceptional results.

About the Role:

  • Lead and motivate a high-performing sales team to deliver outstanding customer service and achieve sales targets.
  • Develop and implement effective sales strategies to drive revenue growth and improve customer satisfaction.
  • Collaborate with the store manager to set and achieve business objectives, and develop action plans to address any challenges or areas for improvement.
  • Train and develop team members to enhance their sales skills and product knowledge.
  • Conduct regular performance reviews and provide constructive feedback to ensure team members are meeting expectations.
  • Maintain accurate records of sales performance, customer feedback, and employee training and development.

About You:

  • 2+ years of experience in a leadership or supervisory role in retail, preferably in a similar industry.
  • Demonstrated ability to lead and motivate a team to achieve outstanding results.
  • Excellent communication and interpersonal skills, with the ability to build strong relationships with colleagues and customers.
  • Able to work independently and as part of a team, with a flexible approach to work patterns and demands.
  • Strong analytical and problem-solving skills, with the ability to interpret data and make informed decisions.
  • Ability to maintain confidentiality and handle sensitive information with discretion.

What We Offer:

  • A competitive salary of £23,500 per annum, plus a sales bonus scheme.
  • Ongoing training and development opportunities to enhance your skills and knowledge.
  • A comprehensive benefits package, including a company pension plan and 20% discount on JYSK products.
  • A fun and dynamic work environment with opportunities to collaborate with a talented team.
  • A 40-hour contract with flexibility to accommodate a healthy work-life balance.


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