Revenue Protection Officer

1 month ago


Hartlepool, Hartlepool, United Kingdom M Group Services Limited Full time

As a Revenue Protection Officer with Seeka, you will play a crucial role in investigating and making safe suspected energy theft cases across the utilities market. This exciting opportunity allows you to join a specialist end-to-end revenue protection services provider and contribute to ensuring the integrity of the energy supply.

Salary: The estimated annual salary for this position is between £26,970 and £42,025, depending on experience. London Weighting where applicable is an additional £3,000 per annum on top of the above rates.

Job Description: Your primary responsibility will be to conduct site visits to investigate and make safe suspected energy theft cases. You will work closely with our team to identify opportunities for growth and develop your skills in debt recovery and rights of entry Warrants. As a key member of our team, you will also assist colleagues and promote the company brand, embodying our values of diligence, customer service, and expertise.

Required Skills and Qualifications:

  • You should hold a current full UK driving license with no more than 6 penalty points.
  • You must have excellent communication and interpersonal skills, able to build strong relationships with colleagues and clients.
  • A Level 2 qualification in Customer Service or equivalent is desirable.

Benefits:

  • 22 days holiday + 8 days bank holidays
  • Additional year annual leave entitlement for 3rd/4th & 5th year, capped at 25 days
  • Sick Pay
  • Access to My Rewards which provides amazing reductions on thousands of purchases including Mobile Phone, Utility bill & top retail brand discounts
  • Access to our Employee Assistance Programme
  • Online GP Service, 24 hours a day, 365 days a year


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