Gas and Electricity Security Officer

3 days ago


Hartlepool, Hartlepool, United Kingdom Morrison Data Services Full time

Job Overview

As a Revenue Protection Officer at Seeka, you will play a critical role in investigating and detecting instances of gas and electricity theft. You will make properties safe and work with suppliers to resolve issues, while providing exceptional customer service and conflict management skills.

We offer a competitive salary range of £26,970 - £42,025 per annum, depending on qualifications and experience. Additionally, we provide a wide range of benefits, including 22 days holiday + 8 days bank holidays, sick pay, and access to our Employee Assistance Programme.

Key Responsibilities

  • Investigate and detect instances of gas and electricity theft
  • Make properties safe and work with suppliers to resolve issues
  • Collect evidence and provide information to clients
  • Participate in debt recovery work, including executing rights of entry warrants

Requirements

  • Previous experience in revenue protection or a related field
  • Strong customer service skills and ability to remain calm in challenging situations
  • Conflict management experience
  • Ability to operate mobile IT hardware
  • Positive attitude and excellent interpersonal skills
  • Current CCN1/CMA1 & MET1 qualification (or equivalent)

Benefits

  • Competitive salary range
  • Wide range of benefits, including holiday time off and sick pay
  • Access to our Employee Assistance Programme
  • Fully expensed work vehicle and PPE


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