Energy Sales Consultant

2 weeks ago


Hartlepool, Hartlepool, United Kingdom Borthwick Group Full time
Job Title

A leading installer in the North East, Borthwick Group has been driving progress towards Net Zero and Lower Carbon emissions targets since 2013. With expertise in ECO funding and GBIS funding, we've significantly contributed to reducing homeowners' energy costs and consumption.

We offer fully funded upgrades, covering thousands of pounds worth of free installations. Your role will involve calling potential leads, advising them on available upgrades, and managing customer applications.

Your Day-to-Day Duties
  • Confirm survey appointments, manage time changes, and cancellations
  • Process customer applications from our advertising platforms and direct calls
  • Verify customers meet funding criteria, discuss options, and address concerns in a professional manner
  • Book customers for allocated survey times, securing funding after home checks
  • Update customers and surveyors on changes
  • Input appointment details into our software
About You
  • A radiant personality that shines through in all interactions
  • Previous experience in customer service or sales, preferably in call centres/office environments
  • Enthusiasm for ongoing learning and development with comprehensive training support
  • An organised individual with a can-do attitude, ready to tackle challenges head-on
  • Proven ability to work independently, taking ownership of tasks and initiatives that drive company success
  • Proficiency in MS Office/Google Sheets or similar platforms
Working Pattern
  • Mondays, Wednesdays, Fridays: 8:30am - 4:30pm
  • Thursdays or Tuesdays: 10:00am - 6:00pm (alternating days)
The Package
  • 2-week Christmas shutdown
  • Bank Holidays off
  • Bonus pot paid on top of base salary for each installed lead
  • Free parking
  • Kitchen facilities
  • Modern computers and iPhone for work use
  • Direct management support
  • Smart dress code
  • Organised activities outside work
Compensation
  • Base Salary £26,000 with OTE of £40,000


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