Home Comforts Coordinator

1 week ago


Hartlepool, Hartlepool, United Kingdom Borthwick Group Full time
Job Overview
Borthwick Group, a leading installer since the Energy Company Obligation (ECO) began in 2013, seeks a talented individual to fill this full-time position. As an expert in ECO funding and GBIS funding, we strive to contribute to the Net Zero and Lower Carbon emissions targets by reducing homeowners' energy costs and consumptions.
With a focus on customer satisfaction, we offer fully funded services, meaning our customers pay nothing. Your role will involve contacting potential leads and advising them of the thousands of pounds worth of upgrades they can access for free.
Your Key Responsibilities:
  • Manage survey appointments and handle any changes or cancellations
  • Work through customer applications and determine eligibility
  • Discuss available options and answer customer questions professionally
  • Book customers for survey appointments to secure funding
  • Update customers and surveyors on any changes
  • Enter appointment details into our software
  • Keep software up-to-date

About the Ideal Candidate:
  • A confident personality that shines through in all interactions
  • Previous experience in customer service or sales, preferably in call centres or office environments
  • Enthusiasm for ongoing learning and development, supported by our comprehensive training program
  • An organised individual with a can-do attitude, ready to tackle challenges
  • Ability to work independently, taking ownership of tasks and initiatives
  • Proficiency in MS Office/Google Sheets or similar platforms

The Package:

This full-time role offers a base salary of £26,000 with an OTE of £40,000. The working schedule is Monday, Wednesday, Friday from 8:30am - 4:30pm, with either Thursday or Tuesday from 10:00am - 6:00pm, and the other day from 8:30am - 4:30pm.


Additional Perks:
  • A two-week Christmas shutdown
  • All Bank Holidays off
  • A performance-based bonus, paid on top of your base salary
  • Free parking
  • Kitchen facilities
  • Modern computers and iPhone for work use
  • Ongoing support from management
  • A smart dress code
  • Fun activities outside of work


  • Hartlepool, Hartlepool, United Kingdom Borthwick Group Full time

    Role DescriptionWe're seeking a skilled Customer Acquisition Specialist to join our team in the North East. As a key member of our team, you'll play a vital role in driving progress towards Net Zero and Lower Carbon emissions targets.Responsibilities will include calling potential leads, advising them on available upgrades, and managing customer...


  • Hartlepool, Hartlepool, United Kingdom Avature Full time

    At Avature, we are seeking a highly motivated and customer-focused Senior Service Coordinator to join our team. In this role, you will be the front face of our organisation, managing the customer experience for all visitors and staff attending the Assessment Centre.The ideal candidate will have excellent communication and interpersonal skills, with the...


  • Hartlepool, Hartlepool, United Kingdom Sanctuary Group Full time

    Career OpportunitySanctuary Supported Living is a leading provider of housing, care, and support services across England. We are seeking a motivated and caring individual to join our team as a Domestic Assistant.As a key member of our team, you will provide a personalized domestic service to customers, focusing on their individual needs and preferences. Your...


  • Hartlepool, Hartlepool, United Kingdom Sanctuary Group Full time

    Job SummarySanctuary Group is recruiting a Cleaner and Maintainer to work on a part-time basis. The successful candidate will be responsible for providing domestic support to our customers, ensuring their homes are clean and comfortable. This role involves cleaning, laundry, and other domestic tasks to meet the needs of our customers.You will work closely...


  • Hartlepool, Hartlepool, United Kingdom Language Empire Full time

    Job OverviewWe are recruiting freelance interpreters to work with various settings such as the NHS, Local Authorities, Police, Probation and other public and private organisations in the UK. As a freelancer, you will have the flexibility to choose your own schedule and work from the comfort of your own home.Key ResponsibilitiesInterpret for individuals using...


  • Hartlepool, Hartlepool, United Kingdom Language Empire Full time

    Are you a skilled bilingual professional looking for a new challenge? Do you have excellent communication skills and a passion for helping others?We are seeking experienced Kurdish language professionals to join our team as freelance interpreters. As a key member of our team, you will play a crucial role in facilitating communication between service...


  • Hartlepool, Hartlepool, United Kingdom Language Empire Full time

    Language Empire is a well-established provider of interpreting and translation services to the public and private sectors across the UK.We are currently seeking experienced Kurdish language professionals to join our team as freelance interpreters. As a self-employed interpreter, you will have the flexibility to choose your own schedule and work from the...


  • Hartlepool, Hartlepool, United Kingdom CV-Library Full time

    Job Summary:We are seeking a highly skilled and experienced Senior Administrator to join our team in Hartlepool, Durham. The ideal candidate will have a strong Administration background and data entry skills, accurate typing skills, and proficiency in Microsoft Office (Word, Excel) and Adobe Acrobat Pro.Key Responsibilities:Providing administrative support...


  • Hartlepool, Hartlepool, United Kingdom Sanctuary Group Full time

    Job Summary: We are seeking a Domestic Support Specialist to join our team at The Sanctuary Group. This role involves providing exceptional support to our customers, ensuring they live comfortably and safely in their homes.As a Domestic Support Specialist, you will be responsible for delivering personalized domestic services, including housekeeping,...


  • Hartlepool, Hartlepool, United Kingdom Language Empire Full time

    Language Empire is a leading provider of professional interpreting and translation services to the public and private sectors across the UK.We are urgently recruiting freelance interpreters to work in various settings, including the NHS, Local Authorities, Police, Probation, and other public and private organizations. Our clients rely on us to provide...

  • Housekeeper

    2 weeks ago


    Hartlepool, Hartlepool, United Kingdom Sanctuary Group Full time

    Housekeeping Assistant - Cleaners WantedWe are recruiting for a Housekeeping Assistant to join our team at Sanctuary Supported Living in Hartlepool.The successful candidate will be responsible for providing domestic services to customers, including housekeeping, cleaning, and domestic tasks. This will involve maintaining a clean, comfortable, and safe...


  • Hartlepool, Hartlepool, United Kingdom Sanctuary Group Full time

    Daily Cleaner and Domestic SupportWe are seeking a reliable and hardworking Daily Cleaner and Domestic Support to join our team at Sanctuary Supported Living in Hartlepool.The successful candidate will be responsible for providing domestic services to customers, including housekeeping, cleaning, and domestic tasks. This will involve maintaining a clean,...

  • Care Support Worker

    2 weeks ago


    Hartlepool, Hartlepool, United Kingdom Sanctuary Group Full time

    Housekeeping and Domestic AssistantWe are seeking a reliable and compassionate Housekeeping and Domestic Assistant to join our team at Sanctuary Supported Living in Hartlepool.The successful candidate will be responsible for providing domestic services to customers, including housekeeping, cleaning, and domestic tasks. This will involve maintaining a clean,...

  • Homecare Manager Lead

    1 month ago


    Hartlepool, Hartlepool, United Kingdom 1st Homecare Full time

    Job Title: Homecare Manager LeadAbout 1st Homecare:We are a well-established provider of home care services in Hartlepool, committed to providing exceptional care and support to our service users.Salary: £45,000 - £55,000 per annumJob Description:This is an exciting opportunity to join our senior management team as a Homecare Manager Lead, overseeing the...


  • Hartlepool, Hartlepool, United Kingdom 1st Homecare Full time

    Job Title: Senior Care Operations ManagerAbout 1st Homecare:We are a forward-thinking provider of home care services in Hartlepool, striving to deliver innovative and person-centred care solutions.Salary: £48,000 - £58,000 per annumJob Description:This is a fantastic opportunity to join our senior management team as a Senior Care Operations Manager,...

  • Activities Coordinator

    7 months ago


    Hartlepool, United Kingdom Essential Care and Support Ltd Full time

    **Job Description**: **Activities Coordinator** Up to 25hrs per week available £10.42 per hour Do you dare to make a difference? We know working in Social care is more than ‘just a job’. To us its playing a crucial role in enabling the people we support to live their best lives. Unlock your potential by joining our team as a Activities Coordinator...


  • Hartlepool, United Kingdom Dale Care Ltd Full time

    **Pay Rate between £10.42 & £14.00 per hour.** **Shift Pattern As Below**: The Out of Hours care coordinator position is 2 in 4 weekends, Saturday & Sunday. Shift 2pm - 10:30pm, with the option to pick up extra. **Summary** Would you like to help individuals in the community to live safely within their own homes? We are recruiting for an overnight Out...

  • Out of Hours

    7 months ago


    Hartlepool, United Kingdom Dale Care Ltd Full time

    **Pay Rate between £10.42 & £14.00 per hour.** **Shift Pattern As Below**: **Role one;** The overnights Out of Hours Coordinator aspect of the role will require you to work every Friday and alternate Saturdays. If you want to work extra hours then there would also be overtime available (extra overnights, 5pm - 11pm, 6am - 9am and weekends if...


  • Hartlepool, United Kingdom Dale Care Ltd Full time

    **Pay Rate of £14.00 per hour.** **Shift Pattern As Below**: The overnights Out of Hours Coordinator aspect of the role will require you to work every Friday and alternate Saturdays. If you want to work extra hours then there would also be overtime available (extra overnights, 5pm - 11pm, 6am - 9am and weekends if needed). **Summary** Would you like to...

  • Activities Coordinator

    7 months ago


    Hartlepool, United Kingdom HC-One - Sheraton Court Full time

    **About The Role**: In your role as an Activities Coordinator at HC-One, Kindness will be at the core of everything you do. It touches upon every aspect of our Dementia, Nursing, Residential and Specialist care homes. Every single person who works here understands that our Residents are people just like them with their own stories to tell. By joining HC-One...


  • Hartlepool, United Kingdom Borthwick Heating and insulation Full time

    **NO COLD CALLING**_ **A day in the life of our install team will look like**: - **Organising diaries for our insulation divisions**: - **Converting leads into installs**: - **Securing time and date slots for installers via various software platforms**: - **Engaging with customers regarding questions around new technology to be installed**: - **Keeping...

  • Labourer

    7 months ago


    Hartlepool, United Kingdom OBX Recruitment Full time

    We are delighted to be partnering with a Hartlepool based Cabling Services employer as they seek to add Labourers to their team. - **PLEASE NOTE THAT CANDIDATES ARE REQUIRED TO BE FLEXIBLE TO WORK AWAY FROM HOME (TRANSPORT PROVIDED).**_ **Any relevant site experience will be beneficial but full training will be given.** **Pay Rate**: - Entry level between...

  • Domestic Assistant

    7 months ago


    Hartlepool, United Kingdom Gainford Group Full time

    Domestic **Covid vaccination is desirable but not essential** Job Purpose To provide an effective and efficient standard of cleanliness ensuring the comfort and wellbeing of residents, staff and visitors within the home environment. Main Duties: - Operational - Implementation of cleanliness that is maintained throughout the home; - Introduction of a...

  • Training Co-ordinator

    6 months ago


    Hartlepool, United Kingdom Hartlepool Training Limited Full time

    **Job Overview**: We are seeking a dedicated Training Coordinator to join our team. The Training Coordinator will be responsible for taking booking for customers, answering enquiries on the telephone and dealing with awarding bodies when required. **Responsibilities**: - Sales of training courses - Management of customer accounts. - Taking bookings and...


  • Hartlepool, United Kingdom Fibro-Connect TS Full time

    **Job Type**: Part-time **Salary**: £910.00 per month Expected hours: 17.5 per week **Benefits**: - Company pension - Employee discount - Free parking - On-site parking - Work from home Schedule: - Day shift - Flexitime - Monday to Friday - Weekend availability Work Location: In person Reference ID: FCTS3


  • Hartlepool, United Kingdom TheTechTeam Full time

    **We are looking to add an Afternoon and Evening Customer Assistant to our growing team who provide local experts to home users baffled by technology. We are looking for people based across Durham, particularly Hartlepool and surrounding areas.** **The role**: - Visiting customers in their home, resolving problems with their computers, tablets and...


  • Hartlepool, United Kingdom Team Support Healthcare Full time

    **About us** We are professional and agile. Our work environment includes: - Modern office setting - Food provided **Responsibilities**: - Provide direct care and support to individuals in a variety of settings, such as nursing homes, assisted living facilities, or hospice care. - Assist with activities of daily living, including dressing, bathing, and...

  • Bank Cook

    7 months ago


    Hartlepool, United Kingdom Essential Care and Support Ltd Full time

    **Job Description**: **We provide a vital part in providing the people we support with the care and ability to improve their quality of life.** **We are currently looking for a Bank Cook to join our team in Blackhall Colliery.** Abbeyvale Care Centre is a caring residential service providing accommodation for people with a variety of different issues...

  • Cleaner

    7 months ago


    Hartlepool, United Kingdom Care UK Residential Care Services Full time

    **Exciting opportunity for a Cleaner to join the team at our Elwick Grange Care Home!** **Shift Patterns-10am-4pm/8:30am-2:30pm (22 hours per week)** **Hourly Rate-£10.42** **Housekeeping Assistant** **Full or part time hours are available.** Are you looking for a Housekeeping Assistant/Domestic role that makes a real difference? Do you pride yourself...

  • Bank Kitchen Assistant

    7 months ago


    Hartlepool, United Kingdom Essential Care and Support Ltd Full time

    **Job Description**: **We provide a vital part in providing the people we support with the care and ability to improve their quality of life.** **We are currently looking for a Bank Kitchen Assistant to join our team in Blackhall Colliery.** Abbeyvale Care Centre is a caring residential service providing accommodation for people with a variety of different...


  • Hartlepool, United Kingdom Parkdean Resorts Full time

    Join our housekeeping team as a Linen Porter for a career with a little more sparkle! No experience? No worries! If you’ve got buckets of passion, positivity and Parkdean team spirit, we’ll give you a buddy and teach you everything you need to know to succeed in your new role. We have various types of accommodation, and you’ll get to know them all back...

  • Care Assistant

    7 months ago


    Hartlepool, United Kingdom Essential Care and Support Ltd Full time

    **Job Description**: Care Assistant Up to 35hrs per week available £10.42 per hour Do you dare to make a difference? Care Assistants provide a vital part in providing the people we support with the care and ability to improve their quality of life. We are currently looking for Care Assistants to join our team in Blackhall Colliery. Abbeyvale Care...

  • Buyer

    7 months ago


    Hartlepool, United Kingdom Jackson Hogg Full time

    **Overview**: **Responsibilities**: - Collaborate with suppliers and negotiate contracts to secure the best terms and prices for materials and services. - Monitor inventory levels and coordinate with suppliers to maintain optimal stock levels. - To compile and send out RFQs for products within our manufacturing portfolio in order to support the timely...

  • Cleaner

    6 months ago


    Hartlepool, United Kingdom Parkdean Resorts Full time

    Join our housekeeping team as a cleaner for a career with a little more shine! No experience? No worries! If you’ve got buckets of passion, positivity and Parkdean team spirit, we’ll give you a buddy and teach you everything you need to know to succeed in your new role. We have several types of caravans and lodges, and you’ll get to know them all...

  • Linen Porter

    7 months ago


    Hartlepool, United Kingdom Parkdean Resorts Full time

    Join our housekeeping team as a Linen Porter for a career with a little more shine! No experience? No worries! If you’ve got buckets of passion, positivity and Parkdean team spirit, we’ll give you a buddy and teach you everything you need to know to succeed in your new role. We have several types of caravans and lodges, and you’ll get to know them...