Senior Care Operations Manager

1 month ago


Hartlepool, Hartlepool, United Kingdom 1st Homecare Full time

Job Title: Senior Care Operations Manager

About 1st Homecare:

We are a forward-thinking provider of home care services in Hartlepool, striving to deliver innovative and person-centred care solutions.

Salary: £48,000 - £58,000 per annum

Job Description:

This is a fantastic opportunity to join our senior management team as a Senior Care Operations Manager, overseeing the operational delivery of our care services, driving quality improvement, and ensuring exceptional customer satisfaction.

Key Responsibilities:

  • Develop and implement operational strategies to improve service delivery and efficiency
  • Lead and manage a team of care managers and coordinators
  • Collaborate with the leadership team to achieve business objectives
  • Ensure compliance with regulatory requirements and industry standards
  • Monitor and evaluate service delivery, making improvements where necessary

Requirements:

  • Proven experience in a senior operations role within a care or health setting
  • Strong leadership and people management skills
  • Excellent communication and interpersonal skills
  • Knowledge of local health and social care systems
  • Ability to work under pressure and meet deadlines

Benefits:

  • Competitive salary and benefits package
  • Opportunities for career development and progression
  • Flexible working arrangements
  • Access to training and professional development

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