Hotel Group Administrator
3 weeks ago
The Role
The Hotel Group Administrator plays a vital role in supporting the management of group reservations from contract to operational delivery. This involves liaising with clients to ensure all needs are anticipated and catered for before arrival, including briefing the operations team for their management from time of arrival.
Key Responsibilities
- Provide exceptional customer service and communication skills
- Be courteous and focused on delivering a consistently high standard of service
- Drive standards and attention to detail
- Be positive, enthusiastic, and professional
- Deliver targets and budgets
- Have good knowledge of Excel, Opera PMS, and Opera Sales & Catering
- Microsoft Office skills
- Ability to plan, prioritize, and multi-task
- Flexible and adaptable to change
- Attention to detail
- Team Player
What's in it for you?
- Great development opportunities
- Discounted rates on hotel rooms, food, and drink across the Clermont Hotel Group
- Interest-free season ticket loans (conditions apply)
- Access to a 24/7 Employee Assistance Program
- Pension and Healthcare Schemes
- Wagestream - get access to earned salary before payday
- Paid volunteering days
- Generous recommend a friend scheme
- Apprenticeships and accredited qualifications up to Level 7 (Master's Degree equivalent)
- Access to discounts and cashback through a huge range of retailers and service providers via our online benefits portal
- Great Recognition program
- ...and many more
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Hotel Group Administrator
1 week ago
London, Greater London, United Kingdom Clermont Hotel Group Central Support Office Full timeThe RoleThe Groups Administrator supports the management of the groups reservations process between the stages of a signed contract to operational delivery before arrival. This role liaises with clients to ensure all needs are anticipated and catered for before arrival at the hotel, including briefing the operations team for their management from time of...
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Hotel Group Administrator
3 weeks ago
London, Greater London, United Kingdom Clermont Hotel Group Central Support Office Full timeThe RoleThe Groups Administrator plays a crucial role in supporting the management of group reservations from contract to operational delivery. This involves liaising with clients to ensure all needs are anticipated and catered for before arrival, including briefing the operations team for their management from time of arrival. This is a floating role that...
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Hotel Group Administrator
3 weeks ago
London, Greater London, United Kingdom Clermont Hotel Group Central Support Office Full timeThe RoleThe Groups Administrator plays a crucial role in supporting the management of group reservations from contract to operational delivery. This involves liaising with clients to ensure all needs are anticipated and catered for before arrival, including briefing the operations team for their management from time of arrival. This is a floating role that...
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Hotel Group Administrator
4 weeks ago
London, Greater London, United Kingdom Clermont Hotel Group Central Support Office Full timeThe RoleThe Groups Administrator plays a vital role in ensuring seamless group reservations management from contract signing to operational delivery. This position requires strong communication skills, with a focus on delivering exceptional customer service to clients. The successful candidate will brief the operations team on client needs, ensuring a smooth...
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Hotel Group Administrator
4 weeks ago
London, Greater London, United Kingdom Clermont Hotel Group Central Support Office Full timeThe RoleThe Groups Administrator plays a vital role in ensuring seamless group reservations management from contract signing to operational delivery. This position requires strong communication skills, with a focus on delivering exceptional customer service to clients. The successful candidate will brief the operations team on client needs, ensuring a smooth...
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Hotel Group Administrator
3 weeks ago
London, Greater London, United Kingdom Clermont Hotel Group Central Support Office Full timeThe RoleThe Groups Administrator plays a vital role in ensuring seamless group reservations management from contract signing to operational delivery. This position requires strong communication skills, with a focus on delivering exceptional customer service. The successful candidate will work closely with clients to anticipate and meet their needs, briefing...
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Hotel Group Administrator
3 weeks ago
London, Greater London, United Kingdom Clermont Hotel Group Central Support Office Full timeThe RoleThe Groups Administrator plays a vital role in ensuring seamless group reservations management from contract signing to operational delivery. This position requires strong communication skills, with a focus on delivering exceptional customer service. The successful candidate will work closely with clients to anticipate and meet their needs, briefing...
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Hotel Group Administrator
2 weeks ago
London, Greater London, United Kingdom Clermont Hotel Group Central Support Office Full timeThe RoleThe Hotel Group Administrator plays a vital role in supporting the management of group reservations from contract to operational delivery. This involves liaising with clients to ensure all needs are anticipated and catered for before arrival, including briefing the operations team for their management from time of arrival.Key ResponsibilitiesProvide...
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Hotel Group Administrator
2 weeks ago
London, Greater London, United Kingdom Clermont Hotel Group Central Support Office Full timeThe RoleThe Hotel Group Administrator plays a vital role in supporting the management of group reservations from contract to operational delivery. This involves liaising with clients to ensure all needs are anticipated and catered for before arrival, including briefing the operations team for their management from time of arrival.Key ResponsibilitiesProvide...
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