Dental Receptionist

2 days ago


Burnley, Lancashire, United Kingdom Bupa Dental Care Full time
Receptionist Job Description

We are seeking a dedicated and professional Receptionist to join our team at Bupa Dental Care. As a key member of our front desk team, you will be responsible for providing exceptional patient care and administrative support to our dental practice.

Key Responsibilities:
  • Meet and greet patients, providing a warm and welcoming first impression
  • Manage patient appointments, answer phone calls, and update patient records
  • Coordinate care packages for patients, working closely with our clinicians
  • Confidently promote and upsell Bupa Dental Care products and services
  • Provide excellent customer service, face-to-face, over the phone, and via email
  • Support the Practice Manager and clinical team with the smooth running of the practice
  • Handle payments and maintain patient confidentiality
Requirements:
  • Positive and professional attitude in a fast-paced environment
  • Previous administration or receptionist experience, preferably in a healthcare setting
  • Strong communication skills, face-to-face, over the phone, and via email
  • Proficient in Microsoft Word and Outlook, with strong organizational skills
  • Previous experience promoting company products and services
  • Preferred experience in dentally-related roles
Benefits:
  • Competitive pay rates and opportunities for training and development
  • Access to MyHealthcare, providing quick and easy access to health-related support and advice
  • My Bupa Extras, offering discounts and benefits at a wide range of retailers and fitness facilities
  • Discounted dental insurance for you and your family
  • Additional health and wellbeing benefits, including Cycle to Work Scheme and free annual Flu vaccine
  • Wagestream, allowing you to access your income before payday
  • Access to career pathways and support throughout your working life with Bupa Dental Care

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