Dental Receptionist

5 days ago


Burnley, Lancashire, United Kingdom Bupa Dental Care Full time

Receptionist Role and Responsibilities

We are seeking a skilled and organized Receptionist to join our team at Bupa Dental Care. As a key member of our front desk team, you will be responsible for providing exceptional patient care and ensuring the smooth operation of our practice.

Key Responsibilities:

  • Meet and greet patients, providing a warm and welcoming first impression
  • Manage patient appointments, answer phone calls, and update patient records
  • Coordinate care packages for patients, working closely with our clinicians
  • Confidently promote and upsell Bupa Dental Care products and services
  • Provide excellent customer service, both face-to-face and over the phone
  • Support the Practice Manager and clinical team with administrative tasks
  • Handle patient payments and maintain confidentiality

Your Skills and Experience:

We are looking for a candidate with:

  • Excellent communication and interpersonal skills
  • Previous administration or receptionist experience, preferably in a healthcare setting
  • Strong organizational skills and attention to detail
  • Ability to work in a fast-paced environment and prioritize tasks effectively
  • Proficiency in Microsoft Word and Outlook

Benefits:

We offer a competitive salary and a range of benefits, including:

  • Access to MyHealthcare, providing support and advice on health-related issues
  • My Bupa Extras, offering discounts and rewards
  • Discounted dental insurance for you and your family
  • Opportunities for career development and growth

About Bupa Dental Care:

We are a leading provider of dental care services, committed to delivering exceptional patient care and experiences. Our team is passionate about making a difference in the lives of our patients and communities.


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