Service Team Coordinator

2 days ago


StratforduponAvon, Warwickshire, United Kingdom Listers Full time
Role Summary

This Service Advisor position requires a driven individual who can exceed customer satisfaction targets while up-selling our range of services.

The successful candidate will enjoy a competitive salary package, including a basic salary of £33,000, with OTE reaching up to £40,000.

Key Responsibilities
  1. Manage customer relationships throughout the vehicle servicing process.
  2. Authorise additional work and make follow-up calls to ensure customer satisfaction.
  3. Maintain effective communication with the workshop, parts, and sales teams.
Requirements
  • A passion for delivering outstanding customer experiences.
  • Previous experience in a similar role, preferably within the motor trade.
  • Excellent administrative skills and knowledge of dealer management systems would be beneficial.


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