Airport Customer Service Representative

22 hours ago


Luton, Luton, United Kingdom Optime Group Full time

Job Title: Airport Customer Service Representative

About the Role:

We are seeking an experienced Airport Customer Service Representative to join our team at Luton Airport. As a key member of our front-of-house team, you will be responsible for providing exceptional customer service to passengers, handling check-in processes, and ensuring a smooth travel experience.

About the Salary:

The estimated salary for this role is £12.94 per hour, with opportunities for progression and professional development.

About the Job Description:

Key responsibilities include assisting passengers with checking in their luggage, processing documentation, and greeting passengers on arrival. You will also be required to work independently and as part of a team, using your initiative to manage passenger queues and resolve any issues that may arise.

About the Requirements:

To succeed in this role, you will need excellent verbal communication skills, good attention to detail, and the ability to work on your feet for extended periods. A full 5-year checkable reference history and a clean Criminal Record Check (CRC) are also essential.

About the Benefits:

This role offers a range of benefits, including free airport parking, temp-to-perm opportunities, and full training provided.



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