Airport Security Operations Manager
3 days ago
We are seeking an expert in transformation, operations, and compliance to join our ambitious Security team at London Luton Airport.
This role will play a key part in ensuring the success of the delivery of our Next Generation security lanes, the ongoing investment in making Security a great place to work, and optimising operational excellence through the summer period.
- Performance delivery, improvement, and presentation to Senior Management on queue times, passenger throughput, customer contacts, and customer satisfaction.
- Maintain a good understanding of Aviation Security procedures and Compliance, staying up to date with changes.
This is a leadership position within the Security operation, with management responsibilities for SDM's, STM's, and GSO's. The successful candidate will be responsible for day-to-day Management, support, and development, providing leadership, coaching, performance management, and support to ensure efficient and smooth operations and exceptional guest service at the airport.
- Leadership of the Security Operations, focusing on the mid and long-term outlook to ensure we are prepared and operationally excellent.
- Oversee and optimise the daily operations of the Security Duty Management Team, ensuring efficient and smooth operations and exceptional guest service.
- Design and monitor performance metrics to assess team effectiveness and identify areas for improvement.
The ideal candidate will have experience in airport security or a related field, as well as proven leadership skills and the ability to build relationships with internal and external stakeholders.
Estimated salary range: £60,000 - £80,000 per annum, depending on experience.
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