New Homes Group Customer Support Consultant

2 days ago


London, Greater London, United Kingdom The New Homes Group Full time

We are looking for a talented New Homes Group Customer Support Consultant to join our team. As a Customer Support Consultant, you will play a crucial role in delivering exceptional customer service to our clients and ensuring that they receive the highest level of professionalism throughout their mortgage journey.

Main Responsibilities:

  • Providing expert customer service to clients via telephone.
  • Assisting clients with complex mortgage-related enquiries and resolving any issues that may arise.
  • Maintaining accurate client records and providing timely updates to stakeholders.

Benefits:

  • Permanent Full Time Role with opportunities for growth and development.
  • Extensive induction program with ongoing training and support.
  • 28 days paid holiday including Bank Holidays.
  • A flexible approach to working hours in a beautiful countryside setting.

Estimated Salary: £27,000 - £33,000 per annum, depending on experience.


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