Credit Controller
7 days ago
About the Role
As a key member of the Greenbean team, you will play a vital role in maximizing revenue and mitigating credit risk by supporting the credit control management of customer accounts in your dedicated ledger(s).
Key Responsibilities:
- Proactively manage and collect debts of company debtors for a portfolio of customers within the region, ensuring timely collection and minimizing bad debt.
- Evaluate new credit requests and review the credit limits of customers, making informed decisions to ensure the company's financial stability.
- Ensure accurate and efficient processing of customer payments, reconciliations, and account maintenance, adhering to company policies and procedures.
- Negotiate and prepare repayment plans with customers, providing excellent customer service and resolving disputes in a professional manner.
- Conduct regular debtor review meetings with key stakeholders to discuss account performance, identify areas for improvement, and implement strategies to optimize cash flow.
Requirements:
- At least 2-3 years' experience in a similar credit control team/AR environment, with a proven track record of success in debt collection and customer service.
- Excellent communication and interpersonal skills, with the ability to work effectively with teams across multiple offices and countries.
- Strong analytical and problem-solving skills, with the ability to investigate issues and provide effective solutions.
- Proficiency in Microsoft Office products, particularly Excel, and experience with AX Dynamics and/or SAP is a plus.
- A strong attention to detail, with the ability to prioritize tasks and manage multiple responsibilities in a fast-paced environment.
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