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Credit Management Specialist

2 months ago

Cramlington, Northumberland, United Kingdom greenbean Full time
About the Role

As a key member of the Greenbean team, you will play a vital role in maximizing revenue and mitigating credit risk. Reporting to the Credit Control Manager EMEA, you will support the credit control management of customer accounts in your dedicated ledger(s).

Key Responsibilities:
  • Proactively manage and collect debts of company debtors for a portfolio of customers within the region.
  • Evaluate new credit requests and review the credit limits of customers.
  • Ensure timely collection of debts and initiate legal procedures if necessary.
  • Negotiate and prepare repayment plans.
  • Process reconciliations and clean-up of customer accounts.
  • Book incoming customer payments of several currencies, ensuring cash is allocated daily and reconciled into the appropriate accounts.
  • Process month-end bank reconciliations.
  • Prepare customer statements, client status reports, and any other relevant information as required.
  • Conduct regular debtor review meetings with key stakeholders where needed.
  • Maintain strong customer relationships and respond to internal and external queries in a timely manner.
  • Carry out ad-hoc analysis work for the wider finance team.
Requirements:
  • At least 2-3 years of experience working within a similar credit control team/AR environment.
  • A good working knowledge of all Microsoft Office products, particularly Excel.
  • A good working knowledge of AX Dynamics and/or SAP.
  • Strong communication skills, with the ability to work well with teams across multiple offices and countries.
  • Additional experience outside of the UK would be an added advantage but not essential.
  • A social personality to be able to work well in a team environment, as well as individually.
  • Confident and assertive, while also being patient and friendly to all customers and employees.
  • Strong attention to detail, with the ability to investigate issues and provide good solutions to problem areas.
  • Good planning and organization skills, able to deal with multiple priorities and juggle a busy workload.