Prisoner and Family Liaison Officer

2 days ago


Wolverhampton, Wolverhampton, United Kingdom G4S Business Unit:US Youth Services Full time
About the Role

G4S Care and Rehabilitation Services is committed to creating an environment where our staff and service users feel safe. We are seeking a Prisoner and Family Liaison Officer to join our energetic and proactive team to assist with supporting prisoners, their children, and families on a range of issues.

The successful candidate will deliver high-quality family support services by using the dedicated helplines, play area, and other areas within the department to reduce re-offending by developing and strengthening family ties.

Key responsibilities include:

  • Delivering high-quality support to prisoners and their families through our family support and prisoner support helplines.
  • Providing 1-2-1 support to prisoners on family-related matters.
  • Supporting prisoners through domestic visit processes.
  • Ensuring accurate sharing of information between the secure environment, offender's families, and the community as appropriate.

The ideal candidate will have knowledge of the Family and Significant Others agenda and experience in delivering great customer services. They will also possess strong communication skills and be able to work effectively with individuals from diverse backgrounds.

Salary: £23,861.00 per annum pro rata.



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