Hotel and Transportation Booking Manager
3 weeks ago
About the Company:
FleetCor Technologies, Inc. is a leading provider of business payment solutions.
The Job:
This role involves coordinating hotel and ground transportation bookings for our Client's Crew members, as well as managing the workflow between agents and clients.
Main Responsibilities:
- Oversee and coordinate hotel and ground transportation bookings for flight attendants, pilot crews, ad-hoc crews, and other non-crew airline employees.
- Manage emergency relocations of crew members, ensuring timely resolutions to avoid delays or cancellations.
- Manage resources, including tools, systems, and personnel, to ensure efficient operations.
- Report incidents to the TA Connections Supervisor on shift and/or Operations Management.
- Maintain excellent attendance, punctuality, and adherence to company policies and the Employee Handbook.
- Collaborate with various teams, including Account Management, IT, Billing, and Commission Collections, to gather data, conduct research, and troubleshoot issues.
- Develop effective communication and negotiation skills through regular interactions with clients and colleagues.
- Work flexible hours, including shifts, and adapt to changing schedules as needed.
- Utilize reliable transportation for on-site work and a dependable internet connection for potential remote work in a quiet home environment (Overtime or office closures).
- Fluency in English is required; proficiency in additional languages is a plus.
Why Join Us:
- $70,000 - $90,000 annual salary
- Opportunity to work with a global leader in business payments
- Professional development opportunities
- Competitive benefits package
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