Service Coordinator
3 weeks ago
**Job Title:** Service Coordinator
**Location:** St Albans
We are seeking a skilled Service Coordinator to join our team at Crisp Recruitment Ltd. As a Service Coordinator, you will be responsible for ensuring a smooth operation for clients by working closely with Sales, Service Engineers, and Logistics.
**Key Responsibilities:**
- Act as the first point of contact for contract renewals and amendments
- Communicate with engineers and customers to plan maintenance visits 2 to 3 weeks in advance
- Manage incoming technical enquiries from customers and allocate engineers for resolution
- Run analysis to identify spare part requirements for upcoming work and ensure stock levels are appropriately maintained
- Be fully compliant with CRM requirements, ensuring complete and accurate records are maintained
**Requirements:**
- Previous coordinator/scheduling experience is essential
- Strong administration and diary management skills
- Excellent time management and multitasking skills
- Methodical and accurate, with a focus on precision
**About the Employer:**
Crisp Recruitment Ltd is a local recruitment consultancy based in Hatfield. We are working on behalf of our client to find suitable candidates for this opportunity.
**What the Employer Offers:**
- Hugely successful global leader in scientific instruments
- Extremely well-organised, structured business with a warm family feel
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