Client Services Coordinator

7 months ago


St Albans, United Kingdom Red Door Recruitment Full time

**St Albans**

**Up to £27k depending on experience**

**Flexible hours: 8am-4.30pm/9am-5.30pm or 9.30am-6pm (with the option to work from home 2 days a week)**

We are recruiting for a Client Services Coordinator for a very well-respected company based in St Albans. This is a brand-new position due to an exciting expansion phase; the company offer excellent training and development opportunities

This is a key role responsible for building long term relationships between the company and their clients, ensuring a professional service is delivered in a highly efficient manner. The company prides itself on delivering an exceptional customer relationship, therefore this is a proactive role anticipating and fulfilling the needs of the client in advance.

**What’s in it for you?**
- **Salary**:up to £27k depending on experience
- **Hours: flexible - 8am-4.30pm/9am-5.30pm or 9.30am-6pm (with the option to work from home 2 days a week)**:

- 25 days annual leave plus bank holidays
- Funded career development courses
- Ability to buy/sell holiday
- Shopping discounts, annual free health assessment
- Company contribution pension
- Leading Private Medical Insurance
- Expenses policy for travel and sustenance

**Key responsibilities for the Client Services Coordinator**:

- Act as clients key contact point
- Conduct due diligence on new clients
- Liaise with all stakeholders to co-ordinate/schedule meetings
- Complete a first review on the submitted Financial and Technical reports
- Ensure claims are fully maximised, yet compliant with the legislation, ensuring the company is always working in the best interests of clients
- Once the claim reports have been reviewed and approved, you will be responsible for ensuring that the accountant submits the reports promptly and correctly
- Record all activity and tasks within the Microsoft Dynamics CRM

**For this Client Services Coordinator role the client are looking for**:

- Ideally 2-3 years in a similar client focused role
- Possess excellent communication skills at all levels
- Enjoy working as part of a team and achieving a team as well as individual targets
- Confident and ambitious and willing to actively participate in meetings
- Are able to use standard Microsoft Office programmes
- Are able to multi-task and prioritise activities required of you
- Can work under pressure and experience of meeting targets
- Have excellent time management skills
- Red Door Recruitment is committed to encouraging equality, diversity and inclusion among our workforce, and eliminating unlawful discrimination. Full details available on our website._

**Job Types**: Full-time, Permanent

**Salary**: Up to £27,000.00 per year

**Benefits**:

- Additional leave
- Company pension
- Employee discount
- Flexitime
- Free or subsidised travel
- Private medical insurance
- Work from home

Schedule:

- Flexitime
- Monday to Friday

Work Location: Hybrid remote in St Albans

Reference ID: JB3353



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