Executive Director of Lounge Operations

2 months ago


Newquay, United Kingdom Lounges Full time

Lounges are unique establishments that thrive on the exceptional individuals who run them. As a General Manager, you will be responsible for leading your team to deliver outstanding results, taking ownership of your Lounge to create an amazing work environment and a great experience for the local community. Your focus will be on ensuring every customer leaves satisfied, which they often do, thanks to your exceptional management.

The Benefits

  • Overtime pay for every hour worked beyond contracted hours
  • Staff food provided on every shift
  • 50% off staff discount to enjoy outside working hours from day one
  • Paid breaks
  • 28 days holiday (inclusive of Bank Holidays) pro rata
  • Enhanced maternity and paternity pay after 2 years service
  • The most talked-about staff party in hospitality - Loungefest
  • Competitions and incentives (like jetting off on an all-expenses-paid trip with one of our suppliers)
  • Company pension scheme
  • Long service awards
  • Power over your pay with Wagestream
  • Emotional and practical support via the Licenced Trade Charity
  • Great opportunity for personal development and career progression in a fast-growing business
  • Achievable bonuses
  • Tips shared equally across the team, based on hours worked
  • Christmas and Boxing Day off

What You'll Bring

  • You are likely an existing General Manager, Assistant Manager, Deputy Manager, or Restaurant Manager with a background in restaurants, bars, cafes, or coffee shops.
  • You will have experience working in a bar environment with serving freshly made food and drinks preparation.
  • You will be familiar with managing through clear KPIs and making decisions considering labour; stock; food safety requirements, customer sentiment, plus others in line with brand standards and a budget.
  • You will have delivered successful training and recruitment for front-of-house teams, including servers through to Assistant Managers.
  • Ideally, some experience back of house, understanding what makes kitchen and kitchen teams click would be preferable.

If you want to learn more about us, follow us on LinkedIn or @life.at.lounge on TikTok



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