Hotel Frontline Team Member

2 weeks ago


Edinburgh, Edinburgh, United Kingdom Heeton Concept Hotels Full time
About the Role:

We are seeking an experienced hospitality professional to join our front-of-house team as a Room Experience Coordinator. In this role, you will be responsible for ensuring that our guests receive exceptional service and that their room is cleaned and maintained to the highest standards.

Key Responsibilities:
  • Coordinating the cleaning schedule to ensure that all rooms are cleaned efficiently and effectively
  • Managing guest requests and reporting any issues or concerns to the relevant teams
  • Maintaining the cleanliness and orderliness of public areas and ensuring that all equipment is in good working condition
  • Working collaboratively with other departments to deliver seamless service to our guests

The estimated salary for this role is £19,000-£21,000 per annum, depending on experience, plus benefits such as access to employee recognition schemes, service-based annual leave, and discounted rates at Heeton-operated hotels.



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