CRM Programme Coordinator

2 weeks ago


London, Greater London, United Kingdom BEAUTY BAY Full time

Job Overview:

At Beauty Bay, we're looking for a skilled CRM Programme Coordinator to help deliver our multi-channel CRM strategy. This role will involve planning, supporting, and delivering effective customer communications across various touchpoints.

Main Responsibilities:

  • Develop and execute CRM communications plans to drive customer engagement and retention.
  • Install, evaluate, and improve CRM systems to ensure seamless customer interactions.
  • Leverage data to deliver personalized customer journeys and optimize CRM touchpoints.
  • Collaborate with cross-functional teams to plan and execute CRM contact and content strategies.

Requirements:

  • Proven experience in CRM programme coordination or a related field.
  • Strong analytical and problem-solving skills with attention to detail.
  • Excellent communication and teamwork skills.

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