CRM Programme Coordinator
2 weeks ago
Job Overview:
At Beauty Bay, we're looking for a skilled CRM Programme Coordinator to help deliver our multi-channel CRM strategy. This role will involve planning, supporting, and delivering effective customer communications across various touchpoints.
Main Responsibilities:
- Develop and execute CRM communications plans to drive customer engagement and retention.
- Install, evaluate, and improve CRM systems to ensure seamless customer interactions.
- Leverage data to deliver personalized customer journeys and optimize CRM touchpoints.
- Collaborate with cross-functional teams to plan and execute CRM contact and content strategies.
Requirements:
- Proven experience in CRM programme coordination or a related field.
- Strong analytical and problem-solving skills with attention to detail.
- Excellent communication and teamwork skills.
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