Insurance Account Handler

4 days ago


Hemel Hempstead, Hertfordshire, United Kingdom NFP, an Aon company (Europe) Full time

We are seeking a skilled Personal Lines Account Handler to join our team at NFP, an Aon company (Europe). This role involves handling general personal lines policies, including Car, Van, Classic Car/Motor Cycle & Travel type policies, for mid/high net-worth clients.

Key Responsibilities:

  • Maintain a professional image and provide excellent customer service
  • Build relationships with customers and understand their needs and business
  • Process new business and renewals within FCA guidelines
  • Complete tasks in a timely manner and ensure compliance
  • Develop technical knowledge and maintain training records

Person Specification:

  • Customer Care skills
  • Planning and Organisational skills
  • Insurance technical knowledge
  • Negotiation skills
  • FCA compliant process

Requirements:

  • General insurance experience
  • Car, Van, Standard Homes/Thatched Homes, Classic Car/Motor Cycle & Travel type policies
  • Customer service skills

Working Hours and Location:

  • 35 hours per week, Monday – Friday
  • Hemel Hempstead


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