Human Resources Operations Manager

23 hours ago


West Malling, Kent, United Kingdom Commercial Services Group Full time
Job Title: Human Resources Operations Manager

At Commercial Services Group, we're seeking a seasoned HR professional to lead our People Partner function. This role ensures the smooth operation of employee relations, HR compliance, policies, and processes across our organisation.

Key Responsibilities:
  • HR Policy Compliance: Promote fair and consistent treatment of employees by maintaining and developing policies aligned with best practices and legal updates.
  • Analyse Cases to Drive Improvement: Dive deep into employee relations cases to uncover underlying causes and recommend improvements based on data insights.
  • Optimise HR Processes: Develop and regularly refine HR processes to enhance efficiency and employee experience, focusing on data-driven, streamlined solutions.
  • Coach and Lead People Partners: Guide People Partners' development with effective management and oversee all employee relations cases.
  • Collaborate with Key Suppliers: Serve as a key contact with suppliers who support our people team with payroll and HR services.
  • Lead Strategic Operational HR Projects: Provide structure and oversight for HR change initiatives, including acquisitions, restructures, and Group-wide projects.
  • Leverage Data for Decision-Making: Use data insights for informed decision-making and role modelling this to the wider team.
  • Champion Group Strategy: Strengthen our unified Group approach by promoting a consistent and fair employee experience across all our businesses.
What We Offer:
  • We provide 25 days of annual leave, plus bank holidays.
  • An additional day off for your birthday to celebrate as you wish.
  • Access to a generous discount scheme, including retail and gym memberships.
  • Life assurance coverage.
  • Health cash plan initiative.
Requirements:
  • CIPD Level 7 is essential.
  • A proven track record of extensive leadership within a Senior HR role, ideally in a multi-brand organisation.
  • Excellent employment law knowledge and strong attention to detail.
  • Skilled in coaching and developing teams.
  • Working knowledge and experience of HR Information Systems and reporting tools.
  • Stakeholder management, ability to build relationships across a complex organisation and teams.

Estimated salary: £60,000 per annum.



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