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ServiceNow Implementation Manager

2 months ago

City of London, United Kingdom 83zero Limited Full time
About the Role

We are seeking a highly skilled ServiceNow Implementation Manager to join our team at 83zero Limited. As a key member of our ServiceNow practice, you will be responsible for leading the technical implementation of Service Management, Service Integration, and Management Solutions for our clients using the ServiceNow Platform.

Key Responsibilities
  • Lead the technical implementation of ServiceNow solutions, ensuring alignment with client and industry standards.
  • Co-design and develop new ServiceNow applications, solutions, and services as required.
  • Take ownership of complex business requirements and work them to completion with the support of the ServiceNow Business Analyst.
  • Assist the ServiceNow Business Analyst in estimating the release level of effort.
  • Leverage your technical expertise to ensure optimization and compliance when IT organizations use the ServiceNow Platform.
Requirements
  • Experience in administering the ServiceNow Platform and working in an Agile/Scrum environment.
  • Scripting skills in JavaScript, Angular/Angular JS, HTML, CSS, AJAX, and Jelly.
  • Excellent communication skills (written and speaking) and strong attention to detail.
  • Good understanding of relational database concepts.
  • Experience working with LDAP, AD, SSO, Email Infrastructure, Web Services, and ITOM.
  • Preferred certifications: ServiceNow CSA, Certified Application Developer, ServiceNow Platform Implementation Specialist.
  • Eligibility for SC clearance and DV clearance preferred.