Regional Operations Manager
3 weeks ago
Job Title: Regional Manager Processing
About Us:
Stericycle is a leading provider of compliance-based solutions that protect people and brands, promote health and well-being, and safeguard the environment. With over 30 years of experience, we have grown from a small start-up in medical waste management into a leader across a range of increasingly complex and highly regulated arenas, serving healthcare organizations and commercial businesses of every size.
Our mission is to protect health and well-being in a safe, responsible, and sustainable way. We help our customers solve complex challenges by safely managing materials that could otherwise spread disease, contaminate the environment, or compromise one's identity.
Job Purpose:
The Regional Manager is responsible for planning, managing, and monitoring all plant operations within a specific region to contribute to the profitable performance of the UK business in accordance with corporate strategy, goals, and objectives. This includes optimizing the performance of assets, ensuring each branch in the region achieves specific goals in terms of customer service and operational service delivery.
Key Responsibilities:
- Ensure all sites are managed and supported in a timely manner and in a condition appropriate to their use.
- Manage plant operations in line with appropriate legislation, including engineering, PLC, H&S, maintenance, standard operating procedures, working time directive, and site permit license requirements.
- Lead maintenance teams to ensure the delivery of proactive/preventative maintenance solutions in line with best practice and efficient reactive repair techniques when required.
- Provide robust leadership and direction to ensure the smooth and seamless operation of the Region and maintain communications and personal contact with Managers (and staff) as appropriate.
- Liaise with regulatory bodies in relation to all appropriate service activities and ensure operational compliance of plant facilities and permit obligations.
- Monitor branch performance reporting and take action to identify areas of concern, rectify the causes of under-achievement, and identify and manage opportunities to improve the performance of the Region.
- Implement a policy of continuous improvement and develop, present, and implement new ideas to improve the scope and quality of service delivery standards.
- Responsibility for regional expenditure and business planning to ensure that financial budgets/future capex requirements are managed and controlled in strict accordance with Stericycle's financial policies and procedures.
- Ensure that the site management teams are engaged in supporting the financial requirements and goals of the business, including effective cost control, supporting AR functions, revenue, and profit.
- Provide clear direction and leadership to all team members through the provision of objectives, responsibilities, and accountabilities, managing performance accordingly.
- Develop and foster a positive and high-performing culture with the region and encouraging teamwork, which will support the identification of talent within these functions and support their development within the region.
- Work closely with the Operations Leadership Team in the preparation of annual budgets and updates through the provision of accurate information.
- Support the development of strategic plans and to support the communication and execution of these strategies across the Region.
- Drive compliance and performance standards with the centralised engineering and service desk teams.
- Continue with the identification of new technologies and automation projects in order to increase efficiency and overall equipment effectiveness.
Requirements:
- Required Education: Associate's or equivalent.
- Preferred Education: Bachelor's or equivalent.
- Required: COTC or Engineering qualification.
- Preferred: Business Degree.
- Experience managing a large region of manufacturing operational centres would be highly beneficial.
- Demonstrable track record in managing plant processes and extensive knowledge in the specialized field.
- 5 years' experience managing teams of different expertise employees.
- Experience working within a regional role.
- Proven track record of managing multi-site operations and delivery customer service solutions in line with contractual obligations.
- At least 3 years' experience in a manufacturing/production environment.
- Financial and commercial acumen, proven experience managing P&L.
- Strong technical knowledge/background.
- Engineering and systems awareness.
- Demonstrate strong health and safety leadership.
- Planning & organisation skills.
- Ability to review and analyse complex financial/business reports/data and generate innovative solutions/corrective action plans.
- Strong interpersonal skills.
- Confidently deal with a multitude of projects and changing priorities.
- Experience of managing capital projects.
- Strong Microsoft Office skills, data entry ability, and knowledge of databases, spreadsheets, and statistical tools.
- Excellent presentation skills.
- Strong coach and leader with exceptional eye for detail ensuring the highest levels of productivity and efficiency.
- Strong negotiating skills.
Certifications and/or Licenses:
Driver's License
Benefits:
- Contributory Pension Scheme
- Life Insurance
- Cycle to Work Scheme
- Access to SteriCares, our employee support fund
- Stericycle University – Our online library of self-development & learning
- Annual performance-related pay review.
- Referral Scheme (Earn by introducing people in your network to the Stericycle family)
- Flu voucher
- Eye Test voucher
- And more...
This description is meant to provide a summary of the nature and level of work being performed; it should not be construed as an exhaustive list of all responsibilities, duties, and requirements of the job. This document does not create an employment contract, implied or otherwise, and it does not constitute any right or guarantee of employment condition. This position is open to people with disabilities. Stericycle will consider requests for workplace accommodations for protected physical or mental limitations in accordance with its human resources and risks prevention policies and local laws. To the extent permissible under local law, and consistent with business necessity, Stericycle reserves the right to modify the content formally or informally, either verbally or in writing, at any time with or without advance notice.
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