Senior Technical Support Specialist
6 days ago
Job Title: Systems Support Engineer
Job Description:
We are seeking a skilled Systems Support Engineer to deliver outstanding technical support across a range of environments, including public and private clouds, networking, and systems infrastructure.
The successful Systems Support Engineer will provide high-quality proactive support for managed service clients, ensuring systems are maintained for maximum reliability.
Key Responsibilities:
- Provide comprehensive support for customer networks, applications, and hardware
- Oversee, update, and secure Azure Stack systems
- Execute data backups and disaster recovery processes as needed
- Diagnose and resolve issues across hardware, software, and networks
- Monitor system performance, implementing adjustments to enhance efficiency and uptime
- Apply robust security, resilience, and backup measures
- Maintain and create user guides and technical documents to streamline processes
- Collaborate with vendors and technical teams to ensure swift issue resolution
- Participate in on-call support rotation
About VIQU Ltd: VIQU Ltd is a technology solutions provider that specialises in helping organisations optimise and secure their digital infrastructure.
Apply Now: To discuss this opportunity in more detail, please contact Katie Dark directly.
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