Senior Technical Support Specialist

3 weeks ago


York, York City, United Kingdom VIQU Ltd Full time

Job Title: Systems Support Engineer

Job Description:

We are seeking a skilled Systems Support Engineer to deliver outstanding technical support across a range of environments, including public and private clouds, networking, and systems infrastructure.

The successful Systems Support Engineer will provide high-quality proactive support for managed service clients, ensuring systems are maintained for maximum reliability.

Key Responsibilities:

  • Provide comprehensive support for customer networks, applications, and hardware
  • Oversee, update, and secure Azure Stack systems
  • Execute data backups and disaster recovery processes as needed
  • Diagnose and resolve issues across hardware, software, and networks
  • Monitor system performance, implementing adjustments to enhance efficiency and uptime
  • Apply robust security, resilience, and backup measures
  • Maintain and create user guides and technical documents to streamline processes
  • Collaborate with vendors and technical teams to ensure swift issue resolution
  • Participate in on-call support rotation

About VIQU Ltd: VIQU Ltd is a technology solutions provider that specialises in helping organisations optimise and secure their digital infrastructure.

Apply Now: To discuss this opportunity in more detail, please contact Katie Dark directly.



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