Customer Relationship Specialist
5 days ago
Golf Traveller is a premium sector B2C and B2B golf tour operator and event organiser. Our company has a long history in golf travel, hospitality, and events, and we are seeking to change the way golf travel is presented and consumed.
Job SummaryWe are looking for a highly organised, enthusiastic, and outgoing Customer Relationship Specialist to join our Customer Experience team. As a key member of our team, you will be responsible for managing customer relationships, providing best-in-class customer service, and working closely with our Sales and Product teams to deliver exceptional customer experiences.
Key Responsibilities- Manage customer relationships and communications at point of sale, guiding our travellers through to their date of travel and improving their journey at each point along the way.
- Work closely with our Fulfilment team to oversee supplier interactions and administration of each trip.
- Provide information and guidance for customers in advance of travel, taking advantage of upsell opportunities and creating deeper affinity between customer and our brand.
- Use customer interaction to improve our CRM and provide insights to inform business decisions.
- Experience in customer service within a commercial environment, ideally in the travel, hospitality, or membership sectors.
- An interest in golf is a significant asset.
- Positive and creative approach, great communication skills, both in person and digitally.
- Desire to learn, develop, and make a genuine contribution to a business in a high growth phase.
- Full-time, 40 hours per week.
- Workplace pension scheme (after three months).
- 25 days paid holiday per annum.
- Reports to: Customer Experience Manager.
- Eligibility for company-wide bonus and incentive schemes.
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Customer Relationship Management Specialist
4 weeks ago
Glasgow, Glasgow City, United Kingdom Iconic Resourcing Full timePosition OverviewA prominent global service provider is seeking a Customer Relationship Management Specialist for a temporary engagement.This role is ideal for individuals with prior experience in CRM functions and a solid understanding of maintaining systems in compliance with data protection regulations.Your responsibilities will include:Managing data on a...
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Customer Relationship Management Specialist
4 weeks ago
Glasgow, Glasgow City, United Kingdom Iconic Resourcing Full timePosition OverviewA prominent global service provider is seeking a Customer Relationship Management Specialist for a temporary engagement.This role is ideal for individuals with prior experience in CRM functions and a solid understanding of maintaining systems in compliance with data protection regulations.Your responsibilities will include:Managing data on a...
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Outsourcing Relationship Specialist
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Glasgow, Glasgow City, United Kingdom Scottish Friendly Full timeThe role of the Outsourcing Relationship Specialist involves assisting the Outsourcing Manager in overseeing partnerships with our external service providers on a monthly basis, while critically assessing and analyzing these relationships. This includes documenting meeting minutes, tracking and following up on action items, and collaborating closely with the...
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Client Relationship Specialist
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Outsourcing Relationship Specialist
4 weeks ago
Glasgow, Glasgow City, United Kingdom Scottish Friendly Full timeThe role of the Outsourcing Relationship Specialist involves assisting the Outsourcing Manager in overseeing interactions with our external service providers on a monthly basis, while also conducting thorough analytical assessments. This includes documenting meeting minutes, tracking action items, and collaborating closely with the Outsourcing Manager to...
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Customer Relationship Manager
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Automotive Product Specialist
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Automotive Product Specialist
4 days ago
North East, United Kingdom Morgan Philips Specialist Recruitment Full timeProduct Digital Specialist RoleWe are seeking a highly skilled Product Digital Specialist to join our IT/Tech organisation, working remotely with regular visits to our UK office. This permanent role offers a competitive salary between £50-70K, depending on experience.Key ResponsibilitiesDevelop and implement go-to-market strategies, transitioning from...
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Automotive Product Specialist
4 days ago
North East, United Kingdom Morgan Philips Specialist Recruitment Full timeProduct Digital Specialist RoleWe are seeking a highly skilled Product Digital Specialist to join our IT/Tech organisation, working remotely with regular visits to our UK office. This permanent role offers a competitive salary between £50-70K, depending on experience.Key ResponsibilitiesDevelop and implement go-to-market strategies, transitioning from...
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Automotive Product Specialist
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North East, United Kingdom Morgan Philips Specialist Recruitment Full timeWe are seeking a highly skilled Product Digital Specialist to join our team at Morgan Philips Specialist Recruitment. As a key member of our organization, you will play a crucial role in driving the success of our products in the UK market.Key ResponsibilitiesProduct Launch Management: Manage the go-to-market implementation from traditional analogue to new...
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Automotive Product Specialist
4 days ago
North East, United Kingdom Morgan Philips Specialist Recruitment Full timeWe are seeking a highly skilled Product Digital Specialist to join our team at Morgan Philips Specialist Recruitment. As a key member of our organization, you will play a crucial role in driving the success of our products in the UK market.Key ResponsibilitiesProduct Launch Management: Manage the go-to-market implementation from traditional analogue to new...
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Customer Relationship Management Specialist
7 days ago
South East, United Kingdom Salt Full timeAbout SaltSalt is a leading eCommerce Tech business that has experienced significant growth over the years, doubling in size and expanding into new global markets.Job SummaryWe are seeking a highly skilled CRM Manager to join our Digital function and play a key role in driving business growth through effective customer engagement strategies.Key...
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Customer Relationship Management Specialist
5 days ago
South East, United Kingdom Salt Full timeAbout SaltSalt is a leading eCommerce Tech business that has experienced significant growth over the years, doubling in size and expanding into new global markets.Job SummaryWe are seeking a highly skilled CRM Manager to join our Digital function and play a key role in driving business growth through effective customer engagement strategies.Key...
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Customer Relationship Management Specialist
5 days ago
South East, United Kingdom Salt Full timeAbout SaltSalt is a leading eCommerce Tech business that has experienced significant growth over the years, doubling in size and expanding into new global markets.Job SummaryWe are seeking a highly skilled CRM Manager to join our Digital function and play a key role in driving business growth through effective customer engagement strategies.Key...
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Client Relationship Specialist
7 days ago
East Anglia, United Kingdom Finance Talent Specialists Ltd Full timeJob SummaryWe are seeking a highly skilled and experienced Relationship Manager to join our team at Finance Talent Specialists Ltd. As a key member of our team, you will be responsible for managing a portfolio of clients, providing exceptional service, and driving business growth.Key ResponsibilitiesTransaction Processing: Manage the processing of...
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Customer Retention Specialist
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Customer Retention Specialist
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