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Automotive Product Specialist
2 months ago
We are seeking a highly skilled Product Digital Specialist to join our team at Morgan Philips Specialist Recruitment. As a key member of our organization, you will play a crucial role in driving the success of our products in the UK market.
Key Responsibilities- Product Launch Management: Manage the go-to-market implementation from traditional analogue to new digitally enabled environments, ensuring seamless transitions and customer satisfaction.
- Customer Engagement: Be present at customer installation visits and serve as the primary point of contact for any queries, providing exceptional customer service and support.
- Technical Content Creation: Develop and maintain technical data sheets and training materials that meet the needs of the UK market, ensuring accuracy and relevance.
- Training and Development: Design and deliver training sessions to internal and external stakeholders on new products, ensuring that training materials are comprehensive and effective.
- Product Testing and Quality Assurance: Conduct thorough product testing to ensure that new product releases are robust, reliable, and meet customer needs.
- Collaboration and Communication: Work closely with the Bids, Commercial, and Sales teams to understand product capabilities and identify new opportunities.
- Market Analysis and Benchmarking: Analyze customer needs and identify new product opportunities, conducting competitor analysis to stay ahead of the market.
- Product Launch Coordination: Manage and coordinate new product launches in the UK market, ensuring successful execution and customer satisfaction.
- Technical Support: Provide technical support during initial product releases with new customers, ensuring smooth onboarding and customer satisfaction.
- Proven B2B Product Marketing Background: Significant experience in B2B product marketing, specifically with technology products, including IP, Cloud, 4G, and 3G.
- Product Launch Experience: Proven track record of successful product launches in the UK market, with experience working with customers and stakeholders.
- Training and Development: Ability to train stakeholders on new products, with training materials available to support learning.
- Cultural Competence: Experience working for a global organization in the UK, with a wide range of different cultures and stakeholders.