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Client Relationship Specialist

2 months ago

East Anglia, United Kingdom Finance Talent Specialists Ltd Full time

Job Summary

We are seeking a highly skilled and experienced Relationship Manager to join our team at Finance Talent Specialists Ltd. As a key member of our team, you will be responsible for managing a portfolio of clients, providing exceptional service, and driving business growth.

Key Responsibilities

  • Transaction Processing: Manage the processing of transactions, including running RBS and allocating collections, scheduling processing with adequate documents, and processing client payments.
  • Account Management: Oversee credit control to ensure debt is recovered, provide exceptional client service, including client visits, and conduct client performance reviews.
  • Risk Analysis: Conduct thorough risk analysis to ensure invoices and supporting documents are legitimate, and resolve any disputes that may arise.
  • Decision Making: Make informed decisions regarding funding limits, setting up new customer accounts, and other business-critical matters.
  • Other Duties: Undertake other duties within the scope of the job as directed by management, including covering team members within different departments, conducting monthly client reviews, and attending company training and meetings.

Requirements

  • Experience in credit control, client management, and high-level service.
  • Ability to create and maintain professional relationships with clients.
  • Knowledge of factoring is beneficial but not required.
  • Payroll processing experience is an advantage.

Working with Us

At Finance Talent Specialists Ltd, we value our employees and offer a dynamic and supportive work environment. If you are a motivated and experienced professional looking for a new challenge, we encourage you to apply for this exciting opportunity.