Customer Relationship Management Specialist

4 weeks ago


Glasgow, Glasgow City, United Kingdom Iconic Resourcing Full time
Position Overview

A prominent global service provider is seeking a Customer Relationship Management Specialist for a temporary engagement.

This role is ideal for individuals with prior experience in CRM functions and a solid understanding of maintaining systems in compliance with data protection regulations.

Your responsibilities will include:

  • Managing data on a daily basis
  • Serving as the primary contact for all CRM-related inquiries regarding processes and platform modifications
  • Collaborating with the digital marketing team and other departments to ensure data integrity and streamlined operations
  • Assisting in the development of the long-term CRM strategy

To qualify for this position, candidates should possess:

  • Experience with CRM platforms, preferably InterAction, though this is not mandatory
  • A grasp of the technical elements of CRM and the integration of CRM data with other data sources
  • Experience in managing straightforward projects
  • The capability to propose process enhancements and innovative ideas
  • A foundational understanding of data protection laws and regulations

At Iconic Resourcing, we recognize that not all applicants will meet every qualification or skill outlined for the roles we represent. However, if you believe you can bring value to the position despite having a different background, we would be eager to learn more about you.

Iconic Resourcing is dedicated to collaborating with organizations that uphold our principles of inclusivity and diversity. We partner with numerous businesses that appreciate the significance of fostering a welcoming and respectful environment for all employees. As an equal opportunity employer, we ensure that all applications are treated fairly and equitably. We operate as both an employment business and an employment agency and are willing to accommodate any reasonable adjustments needed.

For more information about our job opportunities across Scotland, please visit our website.



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