Sales Coordinator
4 weeks ago
A new and exciting opportunity has arisen at a highly successful manufacturing company based in Warwick. The company has a strong presence in the USA, China, and Central Europe, and is seeking an Internal Sales Coordinator to join their small and friendly team based in Warwick.
The ideal candidate will have excellent communication skills, a positive attitude, and a strong work ethic. They will be responsible for coordinating the day-to-day management of customer orders and enquiries, preparing commercial tenders and quotations, and building effective customer relationships.
The company offers a competitive salary, 25 days holiday, and a pension scheme. They also provide free parking and electric car charging on site, as well as opportunities for career progression and professional development.
Main Duties:
- Coordinate the day-to-day management of customer orders and enquiries
- Prepare commercial tenders and quotations
- Build effective customer relationships
- Monitor and action email activity
- Understand customer's business requirements
- Actively manage customer complaints
- Liaise with warehouse team on shipping customer orders
- Provide sales support to management
- Good time management and prioritization
- Liaise with China team for shipping updates and product release updates
- Attend Sales and Product training opportunities
- Monitor outstanding quotations and follow up with customers
- Liaise with management on KPI's
The ideal candidate will have a valid UK driving licence, excellent telephone manner, and customer service experience. They will be well-presented, friendly, and positive, with a strong background in manufacturing or engineering.
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