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Leadership Development Director

1 month ago

Belfast, United Kingdom CV-Library Full time

About the Role

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We are seeking a seasoned Leadership Development Director to join our team in Belfast. In this role, you will have the opportunity to manage a group of up to 20 talented individuals, helping them unleash their potential through coaching, meaningful feedback, and performance management.

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Responsibilities

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  • Manage a team of 15-20 Investigators, with a focus on delivering top-quality service with empathy and precision.">
  • Develop and implement strategies to improve service delivery and customer satisfaction.">
  • Analyse data and casework to identify areas for improvement and develop targeted interventions.">
  • Maintain effective relationships with customers and stakeholders to ensure fair and timely resolutions.">
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Requirements

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To succeed in this role, you will need:

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  • Proven experience of leading teams in fast-paced environments.">
  • Strong analytical skills and ability to interpret complex data.">
  • Excellent communication and interpersonal skills.">
  • Able to work effectively in a hybrid environment.">
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What We Offer

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This role offers a competitive salary of £57,000 per annum, plus a range of benefits including:

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  • Salary: £57,000 per annum">
  • Benefits: Competitive pension contributions, Life Insurance, Private Medical Insurance, and Income Protection, Critical illness cover, Opportunities for professional development and growth, A supportive work environment that promotes diversity and inclusion, Innovative well-being programs and benefits, Flexible hybrid working arrangements">