Customer Experience Ambassador

2 weeks ago


Birmingham, Birmingham, United Kingdom Jardine Motors Group Full time

About the Role

We are seeking a Customer Experience Ambassador to join our team at Stratstone, providing exceptional service to our customers and ensuring a warm welcome to every visitor.

Key Responsibilities:

  • Provide a professional and warm welcome to every customer as soon as they walk through the door.
  • Strive for exceptional service by understanding each customer's needs and providing a seamless experience.
  • Ensure customer-facing areas are kept clean and tidy at all times and meeting rooms are replenished with food and beverages as required.
  • Handle any customer complaints with empathy and professionalism.

Why Work with Us?

Stratstone is an equal opportunities employer and a Disability Confident Committed employer. We are committed to building a truly inclusive culture and diverse workforce, providing opportunities for growth and development.

As a Customer Experience Ambassador, you will be part of a team that values teamwork, respect, and open communication. We offer a competitive benefits package, including generous holiday allowance, birthday off, and access to mental health support.

About Us

Stratstone is a leading car retailer with a commitment to excellence in customer service. We are dedicated to providing a welcoming environment for all customers and staff, and we are looking for like-minded individuals to join our team.



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