Operations Director
1 week ago
Job Summary:
We are seeking a highly motivated and experienced Centre Manager to join our team at Mytime Active. As a key member of our management team, you will be responsible for the overall management and operations of our leisure centre, ensuring exceptional customer experiences and delivering against business objectives.
Key Responsibilities:
- Manage and oversee the day-to-day operations of the leisure centre, ensuring compliance with company policies and procedures.
- Develop and implement effective sales and marketing strategies to drive revenue growth and increase customer engagement.
- Lead a multi-disciplinary team, providing coaching, guidance, and development opportunities to ensure high performance and achievement of business objectives.
- Maintain a strong focus on customer satisfaction, ensuring that all customers have an enjoyable experience at the centre.
- Work collaboratively with other departments to achieve business objectives and drive growth.
Requirements:
- Proven experience in a management role within a leisure or facilities management environment.
- Strong leadership and management skills, with the ability to inspire and motivate a team.
- Excellent communication and interpersonal skills, with the ability to build strong relationships with customers, colleagues, and stakeholders.
- Ability to work independently and as part of a team, with a strong focus on customer satisfaction.
- First Aid at Work, finance management, performance reporting and forecasting, Health & Safety management.
What We Offer:
- A competitive salary and benefits package, including free access to Mytime Leisure & Golf, 25 days annual leave, and a pension scheme.
- A dynamic and supportive work environment, with opportunities for professional development and growth.
- The chance to work with a like-minded team and contribute to the success of Mytime Active.
How to Apply:
Please submit your application, including your CV and a cover letter, to [insert contact details]. We look forward to hearing from you.
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