Technical Sales Expert

1 week ago

London, Greater London, United Kingdom Diligent Full time

About Diligent

Diligent is the global leader in modern governance, providing software solutions across governance, risk, compliance, audit, and ESG. Empowering more than 1 million users and 700,000 board members and leaders with a holistic view of their organization's GRC practices so they can make better decisions, faster. No matter the challenge.

At Diligent, you are an agent of positive change. You are joining a team of passionate, smart, creative people who not only want to help build the software company of the future, but who want to make the world a more sustainable, equitable, and better place. Be part of a global community on a mission to make a real impact.

Position Overview

The Solutions Sales Director will be seen as a technical expert with a strong knowledge of Diligent's products. This position will play an instrumental role in driving revenue growth for Diligent for existing and new accounts and is responsible for understanding customer needs, tailoring solutions, and influencing the customers' decision to commit by addressing specific and complex challenges.

This individual contributor position is responsible for inbound and outbound sales, initial prospect/customer meetings, pipeline management, and accurate forecasting through to deal completion. As a trusted advisor, the Solutions Sales Director plays a highly collaborative role providing technical expertise during co-selling opportunities with the Accounts team. Providing coaching, technical expertise, and development to Sales colleagues is a key element of this position to enable team members to develop a deeper understanding of Diligent's products.

Key Responsibilities

  • Demonstrate a strong level of technical knowledge in Diligent's products and solutions.
  • Use sound judgment, technical expertise, and analytical thinking to propose different solutions to address more complex customer issues.
  • Adopt a 'solutions' selling approach, understanding customer needs, and developing solutions through the lens of the Diligent One Platform.
  • Ensure high levels of prospect satisfaction through proactive outreach with relevant insights and regular follow-ups to drive new opportunities.
  • Collaborate with the Sales team to create strategic account plans, including proposals, presentations, and other sales materials that highlight the product solutions' technical capabilities and advantages to address customer needs.
  • Coach and support the development of the Sales team internally by enhancing their technical knowledge, understanding of business value, and developing their professional skills through curated learning forums.
  • Effectively utilize sales tools to prospect new leads, schedule initial meetings, increase win rates, and generate bookings.
  • Accurately maintain CRM records, forecast, and report out on projected bookings, deals closed, etc., on a regular basis.
  • Utilize external insights of the competitor landscape, including customers' business strategy and the direction of the industry, to inform the creation of strategic account plans.

Required Experience/Skills

  • Extensive track record of success in account management and achieving revenue targets within the technology or GRC industry.
  • Proven ability to navigate complex sales cycles and manage large, complex deal negotiations with strategic clients.
  • Ability to build and maintain relationships with diverse stakeholders at different levels of the organization.
  • Continuous learning, including a desire to develop knowledge and expertise in internal products, external industry trends, and the customer landscape.
  • Strong communication, presentation, and influencing skills.
  • A high level of curiosity and empathy with the ability to understand a potential customer's context, issues, and pain points through effective questioning and listening.
  • Self-motivated, results-driven, and ability to work in a fast-paced and dynamic environment.

About Diligent's Culture

Creativity is ingrained in our culture. We are innovative collaborators by nature. We thrive in exploring how things can be differently both in our internal processes and to help our clients.

We care about our people. Diligent offers a flexible work environment, global days of service, comprehensive health benefits, meeting-free days, generous time-off policy, and wellness programs to name a few.

We have teams all over the world. We may be headquartered in New York City, but we have office hubs in Washington D.C., Vancouver, London, Galway, Budapest, Munich, Bengaluru, Singapore, and Sydney.

Diversity is important to us. Growing, maintaining, and promoting a diverse team is a top priority for us. We foster and encourage diversity through our Employee Resource Groups and provide access to resources and education to support the education of our team, facilitate dialogue, and foster understanding.

Diligent created the modern governance movement. Our world-changing idea is to empower leaders with the technology, insights, and connections they need to drive greater impact and accountability – to lead with purpose. Our employees are passionate, smart, and creative people who not only want to help build the software company of the future, but who want to make the world a more sustainable, equitable, and better place.

  • Technical Sales Expert

    2 weeks ago

    London, Greater London, United Kingdom FinTop Consulting Full time

    About the Role:The FinTop Consulting team is seeking a highly skilled and driven Technical Pre-Sales professional to join their team. As the technical advocate for Europe, this role is pivotal in representing and promoting the company's products and services. The successful candidate will offer technical expertise, conduct product demonstrations, assist in...

  • Technical Sales Expert

    1 week ago

    London, Greater London, United Kingdom FinTop Consulting Full time

    About the Role:The FinTop Consulting team is seeking a highly skilled and driven Technical Pre-Sales professional to join their team. As the technical advocate for Europe, this role is pivotal in representing and promoting the company's products and services. The successful candidate will offer technical expertise, conduct product demonstrations, assist in...

  • Technical Sales Executive

    2 weeks ago

    London, Greater London, United Kingdom ToTaCo - B2B Sales Recruitment Full time

    Our company, ToTaCo - B2B Sales Recruitment, specializes in providing expert sales solutions to various industries. We are known for our innovative and high-quality services designed to meet the stringent sales requirements of our clients.**Key Responsibilities:**Develop and implement strategic sales plans to achieve company targets and drive business...

  • Technical Sales Expert

    2 weeks ago

    London, Greater London, United Kingdom FinTop Consulting Full time

    About the Role:The FinTop Consulting team is seeking a highly skilled and driven Technical Pre-Sales professional to join their team. As the technical advocate for Europe, this role is pivotal in representing and promoting the company's products and services. The successful candidate will offer technical expertise, conduct product demonstrations, assist in...

  • Technical Sales Expert

    1 week ago

    London, Greater London, United Kingdom FinTop Consulting Full time

    About the Role:The FinTop Consulting team is seeking a highly skilled and driven Technical Pre-Sales professional to join their team. As the technical advocate for Europe, this role is pivotal in representing and promoting the company's products and services. The successful candidate will offer technical expertise, conduct product demonstrations, assist in...

  • Sales Leadership Expert

    2 weeks ago

    London, Greater London, United Kingdom Sales Geek Full time

    **Unlock Your Sales Potential**Are you a seasoned sales professional looking to take your career to the next level? Do you have a passion for driving business growth and improving sales performance?At Sales Geek, we're on a mission to revolutionize the way businesses approach sales leadership. We're seeking a highly experienced Sales Leadership Expert to...

  • Sales Leadership Expert

    2 weeks ago

    London, Greater London, United Kingdom Sales Geek Full time

    **Unlock Your Sales Potential**Are you a seasoned sales professional looking to take your career to the next level? Do you have a passion for driving business growth and improving sales performance?At Sales Geek, we're on a mission to revolutionize the way businesses approach sales leadership. We're seeking a highly experienced Sales Leadership Expert to...

  • Sales Consultant

    2 weeks ago

    London, Greater London, United Kingdom Silverlight Research Expert Network Full time

    About the RoleWe are seeking a highly skilled Sales Consultant to join our team at Silverlight Research Expert Network. As a Sales Consultant, you will be responsible for driving sales growth, ensuring customer satisfaction, and delivering exceptional customer service.Key ResponsibilitiesDevelop and execute sales strategies to meet and exceed sales...

  • Sales Consultant

    1 week ago

    London, Greater London, United Kingdom Silverlight Research Expert Network Full time

    About the RoleWe are seeking a highly skilled Sales Consultant to join our team at Silverlight Research Expert Network. As a Sales Consultant, you will be responsible for driving sales growth, ensuring customer satisfaction, and delivering exceptional customer service.Key ResponsibilitiesDevelop and execute sales strategies to meet and exceed sales...

  • Presales Solutions Expert

    2 weeks ago

    London, Greater London, United Kingdom Ascendo Sales Recruitment Full time

    We're seeking a seasoned Presales Solutions Expert to join our team at Ascendo Sales Recruitment, specializing in Observability solutions for a Series D scale-up in the UK.This is an exciting opportunity to be part of a hyper-growth company leveraging Next Gen AI technology to solve modern data challenges.The ideal candidate will have:5-10 years of...

  • Technical Pre-Sales Expert

    2 days ago

    London, Greater London, United Kingdom TDA Full time

    Job DescriptionRole OverviewWe are seeking a skilled Technical Pre-Sales Leader to join our innovative team at TDA.Key Responsibilities* Provide expert guidance and technical advice to customers, translating business requirements into technical specifications.* Drive technical delivery, ensuring seamless implementations and optimal performance.* Conduct...

  • Technical Pre-Sales Expert

    2 days ago

    London, Greater London, United Kingdom TDA Full time

    Job DescriptionRole OverviewWe are seeking a skilled Technical Pre-Sales Leader to join our innovative team at TDA.Key Responsibilities* Provide expert guidance and technical advice to customers, translating business requirements into technical specifications.* Drive technical delivery, ensuring seamless implementations and optimal performance.* Conduct...

  • Presales Solutions Expert

    2 weeks ago

    London, Greater London, United Kingdom Ascendo Sales Recruitment Full time

    We're seeking a seasoned Presales Solutions Expert to join our team at Ascendo Sales Recruitment. This is an exciting opportunity to get in early with a hyper-growth scale-up that's revolutionizing modern data challenges with Next Gen AI technology.You will have:5-10 years of experience in sales and technical rolesStrong sales DNA, with a proven track record...

  • Presales Solutions Expert

    1 week ago

    London, Greater London, United Kingdom Ascendo Sales Recruitment Full time

    We're seeking a seasoned Presales Solutions Expert to join our team at Ascendo Sales Recruitment. This is an exciting opportunity to get in early with a hyper-growth scale-up that's revolutionizing modern data challenges with Next Gen AI technology.You will have:5-10 years of experience in sales and technical rolesStrong sales DNA, with a proven track record...

  • Senior Sales Engineer

    2 weeks ago

    London, Greater London, United Kingdom LogicMonitor Full time

    About the Role:As a Senior Sales Engineer at LogicMonitor, you will play a critical role in supporting the technical evaluation of our platform by demonstrating its value to prospects in the pre-sales process. You will be seen as a product expert within the sales organization, responsible for training the entire sales team on the LogicMonitor product to...

  • Senior Sales Engineer

    1 week ago

    London, Greater London, United Kingdom LogicMonitor Full time

    About the Role:As a Senior Sales Engineer at LogicMonitor, you will play a critical role in supporting the technical evaluation of our platform by demonstrating its value to prospects in the pre-sales process. You will be seen as a product expert within the sales organization, responsible for training the entire sales team on the LogicMonitor product to...

  • Digital Transformation Sales Expert

    5 hours ago

    London, Greater London, United Kingdom BMS Tech Sales Full time

    Senior Sales Role - Digital TransformationWe are seeking a highly skilled and experienced sales professional to join our team as a Senior Sales Executive. As a trusted advisor to our clients, you will be responsible for selling digital transformation services to national security accounts.Key Responsibilities:Selling digital transformation services to...

  • Digital Transformation Sales Expert

    8 hours ago

    London, Greater London, United Kingdom BMS Tech Sales Full time

    Senior Sales Role - Digital TransformationWe are seeking a highly skilled and experienced sales professional to join our team as a Senior Sales Executive. As a trusted advisor to our clients, you will be responsible for selling digital transformation services to national security accounts.Key Responsibilities:Selling digital transformation services to...

  • Technical Solutions Sales Expert

    4 weeks ago

    London, Greater London, United Kingdom Diligent Full time

    About DiligentDiligent stands as the premier authority in modern governance, delivering SaaS solutions that encompass governance, risk management, compliance, auditing, and ESG. We empower over 1 million users and 700,000 board members and leaders with a comprehensive perspective on their organization's GRC practices, enabling them to make informed decisions...

  • Presales Solutions Expert

    2 weeks ago

    London, Greater London, United Kingdom Ascendo Sales Recruitment Full time

    We're seeking a seasoned Presales Solutions Expert to join our team at Ascendo Sales Recruitment. The ideal candidate will be based in the UK and will be working with a Series D Observability Vendor.This is an exciting opportunity to get in early with a hyper-growth scale-up that is leveraging Next Gen AI technology to solve modern data challenges.The...