End User Computing Specialist

4 weeks ago

London, Greater London, United Kingdom Eames Consulting Full time

Job Title: End User Computing Specialist

About the Role:

We are seeking a skilled End User Computing Specialist to join our team at Eames Consulting. As an End User Computing Specialist, you will be responsible for assisting in the planning, design, development, and deployment of new services and enhancements in End User Computing.

Key Responsibilities:

  • Assist in the planning, design, development, and deployment of new services and enhancements in End User Computing.
  • Manage systems for monitoring, backups, disaster recovery, and security patching within the End User Computing infrastructure.
  • Ensure compatibility and interoperability of computing systems.
  • Review and analyze the effectiveness of existing systems and develop strategies for improvement.
  • Conduct research on hardware and software products to support recommendations and purchasing decisions.
  • Proactively assist in the design and implementation of long-term goals and short-term plans for managing End User Computing.
  • Develop, document, communicate, and enforce policies and procedures for standardizing systems and software.
  • Take initiative for personal development through training materials and identify continuous improvement opportunities.
  • Resolve issues escalated to the End User Computing team from other support teams within agreed timelines.
  • Manage, support, and maintain all server components within the environment.

Requirements:

  • Candidates should have strong knowledge of Microsoft technologies, including Windows Server and Active Directory, with familiarity in Exchange and/or SQL Server preferred.
  • Proven experience with backup and restore solutions is required.
  • Knowledge of DevOps principles, including tools like Terraform and Ansible, and scripting languages such as Python, YAML, and PowerShell is a plus.
  • Familiarity with Agile and Kanban methodologies is also advantageous.

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