Senior IT Support Specialist

8 hours ago

Witham, Essex, United Kingdom TT Tech Talent Full time
Senior IT Support Engineer Role

We are seeking a highly skilled Senior IT Support Engineer to join our team at TT Tech Talent. The ideal candidate will possess advanced networking skills, including switches, routers, IP, DHCP, DNS, VPNs, and proficiency in client operating systems (Windows) and server operating systems (SBS Server).

The successful candidate will also have expertise in:

  • Disinfecting devices from viruses/malware and performing backups/restorations.
  • Troubleshooting system, application, and network issues.
  • Understanding cloud services (Office 365, Google Suite, Azure) and VoIP solutions.
Key Responsibilities
  • Remote and onsite troubleshooting.
  • Updating policies and procedures.
  • Project management for IT tasks.
  • Documenting procedures and resolving backup issues.
  • Monitoring and updating ticket queues.
  • Building and deploying workstations/servers.
  • Migrating email to Office 365 and data to cloud storage.
  • Participating in company marketing initiatives.
Requirements
  • Excellent attitude, team effort, and communication skills.
  • Clean driving license and own car.
  • Professional appearance and willingness to wear a uniform.
  • Responsibility for tools and willingness to work extra hours when needed.
  • Availability for weekend work for migrations.
  • Eagerness to share and learn from others' experiences.

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