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IT Infrastructure Specialist
2 months ago
We are seeking a highly skilled IT Infrastructure Specialist to join our team at Telent Technology Services Ltd. As a key member of our operations team, you will be responsible for ensuring the operational reliability, security, and integrity of our systems and infrastructure.
Key Responsibilities- Provide day-to-day operational support, responding to requirements from application development teams, customers, and system management teams.
- Plan and implement security and infrastructure product upgrades to avoid technology obsolescence and take advantage of the latest product features and capabilities.
- Resolve technical queries regarding system architecture, perform complex troubleshooting, and root cause analysis.
- Maintain system documentation, including technical architecture, configuration state, product licensing, and operational processes and procedures.
- Perform troubleshooting where required, and lead problem-solving efforts, liaising with vendors and other third parties when necessary.
- Maintain security integrity to protect systems from unauthorized use, unplanned failure, and other potential threats.
- Previous experience working in a Systems Administration (3rd Line Support) role with extensive knowledge around Microsoft and VMWare technologies.
- Strong technical knowledge of Trellix Security products.
- Experience working with the following technologies: Microsoft Server and client operating systems, Active Directory, VMware vSphere, SCOM, SCCM, MS SQL, Monitoring Tools, Security, GPO, DHCP, DNS, Updates and Patching, NetApp, and Dell storage solutions.
- Strong investigative and problem-solving skills.
- ITIL Qualification is preferred.
Telent Technology Services Ltd is a leading technology company and specialist in the design, build, support, and maintenance of the UK's critical digital infrastructure. We work together to make everyday life work better for everyone.
We are guided by our values and behaviors: Be Inclusive, Take Responsibility, Collaborate, and Be Customer-Focused.