Customer Experience Specialist

3 days ago


Kingston upon Thames, Greater London, United Kingdom SPACE NK Full time
About the Job

We are seeking a talented Customer Experience Specialist to join our team at SPACE NK. In this role, you will play a vital part in shaping the shopping experience for our customers, working closely with colleagues to create an engaging and informative environment.

Main Responsibilities
  • Collaborate with colleagues to develop and implement effective strategies for engaging customers and increasing sales.
  • Conduct product training sessions to enhance product knowledge and improve sales performance.
  • Work closely with colleagues to maintain a high level of customer satisfaction, responding promptly to customer feedback and concerns.
  • Play a key role in maintaining a positive and inclusive store environment, promoting a culture of respect and inclusivity.
Key Skills
  • Excellent communication and interpersonal skills.
  • Ability to work effectively as part of a team.
  • Proven track record of delivering outstanding customer service.
  • Flexible and adaptable, with a willingness to learn and develop.
  • Possesses a passion for beauty and a commitment to ongoing learning and development.

The successful candidate will receive a salary of £28,000 - £32,000 per annum, based on experience.



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