Customer Experience Specialist

2 days ago


Kingston upon Thames, Greater London, United Kingdom Astrid & Miyu Full time

Astrid & Miyu is revolutionising the jewellery experience, and we're looking for a Customer Experience Specialist to join our team. With a passion for delivering exceptional customer experiences, you'll be at the forefront of creating unforgettable moments for our customers.

What We Offer
  • A competitive salary of £13.15 per hour
  • A supportive and collaborative team environment that encourages growth and learning
  • The opportunity to be part of a growing and innovative brand that's making a real impact on people's lives
  • A flexible work environment that allows you to be your authentic self and bring your unique talents to the table
  • Product Allowance, Friends & Family Discount, 28 days holiday, and more

We're looking for someone who embodies our core values of Grow Together, Celebrate Each Other, and Break All Boundaries. As a Customer Experience Specialist, you'll be responsible for delivering an exceptional product styling experience to our customers, consistently exceeding their expectations.

Key Responsibilities
  1. Provide exceptional customer service, greeting and assisting customers with a kind and empathetic approach
  2. Deliver a world-class experience by consistently breaking boundaries and striving for innovation
  3. Build brand loyalty by promoting our CRM scheme and engaging with our local community
  4. Demonstrate comprehensive knowledge of materials, styles, and product benefits, with a self-led learning mindset

If you're passionate about creating memorable experiences and are committed to living our core values, we want to hear from you Apply now to become a part of our dynamic team.



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