Customer Experience Expert

2 weeks ago


Kingston upon Thames, Greater London, United Kingdom Frasers Group Full time
Role Overview
Frasers Group, one of the UK's fastest-growing retailers, is seeking a skilled Sales Assistant to enhance our luxury retail division. As a Sales Assistant, you will contribute to the company's mission of rethinking retail and future-proofing our business.

About the Position
We are looking for an ambitious and driven individual with excellent communication skills, ability to work effectively in a team environment, and a passion for fashion retail. You will be responsible for providing information about in-store offers, promotions, and store cards, as well as receiving and processing cash and card transactions.

Key Accountabilities
• Deliver exceptional customer service, ensuring a high level of satisfaction and loyalty
• Maintain awareness of latest trends and product knowledge, including brand information
• Collaborate with colleagues to achieve sales targets and store standards
• Ensure compliance with company policies and procedures at all times

Benefits and Compensation
• Salary: £20,000 - £25,000 per annum (dependent on location and experience)
• Opportunities for career development and progression within the company
• Dynamic and supportive work environment

Application Guidelines
Please note that this role has variable working hours, and weeks without guaranteed hours may occur.

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