Customer Service Team Leader Sheffield

7 days ago


Sheffield, Sheffield, United Kingdom Premier Inn Full time
Customer Service Team Lead at Premier Inn

We are seeking a dedicated professional to lead our Customer Service team as a Duty Manager at Premier Inn in Sheffield.

This role is perfect for someone with experience in retail or management, who can deliver outstanding customer service and inspire their team members.

As a Duty Manager, you will be responsible for ensuring the smooth operation of our hotel, managing a high-performing team, and maintaining exceptional guest experiences.

The successful candidate will have excellent communication and organisational skills, with the ability to manage health & safety standards and lead by example.

Benefits of this role include:

  • Training and support to help you grow within our business
  • A Whitbread Benefits Card offering discounts on hotels, meals, and other services
  • Pension and saving schemes to support your financial well-being
  • Access to exclusive discounts on shopping, travel, and entertainment

Salary and Contract Details

PAY RATE: Up to £12.59 per hour

CONTRACT TYPE: Permanent

HOURS: 37 hours per week over 5 days

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