Sheffield Service Expert

3 weeks ago


Sheffield, Sheffield, United Kingdom Aon Hewitt Full time
Expert Customer Service - Sheffield

We are currently recruiting for an experienced Customer Service Advisor to join our Sheffield team on a fixed-term contract basis. This role offers the chance to work in a dynamic customer service environment, providing top-notch service and assistance to customers with their daily pension-related queries.

The ideal candidate will have prior experience in a customer-facing role with direct customer interaction, whether face-to-face or via telephone. They will also possess excellent analytical skills and a commitment to delivering exceptional results.

  • Offer world-class customer service, addressing customer queries and concerns related to their pensions.
  • Supply precise and timely information from our knowledge bases.
  • Support customers in completing necessary documentation.

This position includes a competitive annual salary of £30,000 and a comprehensive benefits package, featuring 25 days holiday. You will also be able to choose from additional benefits, such as healthcare and extra holiday time. With our expansive global presence, there are many opportunities for career advancement.

Responsibilities:

  • Maintain compliance with Aon UK Limited's Risk Management Framework.
  • Abide by Aon UK Limited policies, including participation in initiatives aimed at mitigating risks impacting the company's interests or reputation.

Work Environment:

You will work in a hybrid environment, spending time in the office each week. This setup allows for ongoing professional growth and development while being based in the heart of Sheffield.

What We Offer:

  • A competitive annual salary: £30,000.
  • A comprehensive benefits package, including 25 days holiday.
  • Choose from flexible benefits, including healthcare and additional holiday time.
  • Significant opportunities for career progression within a globally established organisation.


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