Rent Account Manager

4 days ago


Sevenoaks, Kent, United Kingdom West Kent Housing Association Full time
About Us:
At West Kent, we believe in the important role a housing association can play in society. Our vision is to deliver places to live and space to grow for our current and future residents. Our values guide us in how we do this: delivering on our promises, working with honesty, integrity, and flexibility, showing compassion and self-awareness, and committing to learning and hard work.

We are looking for a skilled Rent Account Manager to join our team. This role involves managing rent accounts and taking early intervention in arrears cases to help reduce debt and sustain tenancies. The successful candidate will need to have excellent communication and customer service skills, as well as the ability to work in partnership with external agencies. Good levels of numeracy and literacy are essential, as is an interest in income recovery and housing law. A clean driving licence and use of a car are also required. Our benefits package includes a generous pension scheme, health cash plan, flexible leave package, paid time off to volunteer, and an annual grant to support your wellbeing. The estimated salary for this role is £33,874 per annum, based on market rates in the UK.

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