Beauty Customer Experience Specialist

4 hours ago


Reading, Reading, United Kingdom Healthxchange Full time
About the Job:

As a Beauty Customer Experience Specialist at Healthxchange, you will have the opportunity to work with a leading supplier of medical aesthetic products and services to professionals across the UK & Ireland.

Your Responsibilities:

  1. Act as a customer champion, always delivering an excellent customer experience and support with increasing our customer satisfaction and retention.
  2. Ensure customer emails, phone calls, and Live Chats are responded to within agreed department response times.
  3. Process customer orders promptly and accurately, adhering to company Standard Operating Procedures and all compliance requirements.

What We Offer:

  • A competitive salary of £28,000 - £32,000 per annum, depending on experience.
  • The opportunity to work with a dynamic and innovative company, committed to creating a diverse and inclusive work environment.
  • A range of benefits, including annual performance bonus, 23 days holiday plus bank holidays, and access to Health Assured EAP.


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