Course Operations Team Leader Position

3 weeks ago


Leicester, Leicester, United Kingdom Mercia Group Full time
Job Description:

We are seeking an experienced and skilled individual to join our team as a Course Operations Team Leader. As a key member of our team, you will be responsible for overseeing the smooth operation of our courses, ensuring that they run efficiently and effectively.

Responsibilities:
  • Lead and manage a team of course operations staff
  • Develop and implement operational processes and procedures
  • Ensure compliance with relevant laws and regulations
  • Monitor and analyze performance metrics
  • Identify areas for improvement and implement changes

Requirements:
  • Proven experience in a similar role or industry
  • Strong leadership and management skills
  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment
  • High level of organization and time management skills

What We Offer:
  • Competitive salary of £29,000 per annum
  • Performance-related bonus
  • Life assurance
  • Additional holiday purchase
  • Health cash plan
  • Subsidized gym memberships
  • Cycle to work scheme
  • Discount vouchers
  • Access to wellbeing resources


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