Senior Claims Professional
3 weeks ago
We are seeking a skilled Senior Claims Executive to join our UK Specialty business in Birmingham. As a key member of our team, you will handle claims from start to finish, ensuring excellent service levels and compliance with regulatory requirements.
About the RoleThis is a permanent position that requires significant claims experience, preferably gained from a broker, insurer, or adjuster. You will work across our Sports & Entertainment (S&E) book of business, handling complex claims that involve direct client contact.
Main Responsibilities- Create comprehensive claims documents and manage client claims and settlements.
- Present claims to underwriters, addressing queries, providing feedback, and responding to clients, insurers, and internal departments.
- Review and prepare correspondence related to notifications and claims, ensuring products and cover meet client risk requirements and business objectives.
- Maintain open communication with clients and insurers regarding claim developments, liaising with third parties as necessary.
- Investigate and resolve client queries, following through to resolution and keeping all parties informed.
- Negotiate with markets to achieve the best outcome for clients.
- Maintain delegated authority contracts effectively and cost-efficiently.
- Significant previous claims experience, ideally in liability, personal accident, or property.
- Good understanding of insurance principles.
- Strong knowledge of claims-handling processes.
- Familiarity with broking and underwriting processes.
- Highly organized, with excellent planning skills.
- Able to work flexibly to meet tight deadlines.
- Excellent relationship-building skills.
At Howden Group Holdings, we prioritize being a people-first business. Our unique culture, grounded in an employee-ownership model, aligned external investors, trust, integrity, expertise, and independence, sets us apart in the market. We empower our employees to be their best selves, fostering collaboration, innovation, and growth.
We believe in attracting and nurturing great talent, which drives our success. As a people-first business, we treat colleagues, candidates, clients, and partners with equality, fairness, and respect, regardless of their background.
Estimated Salary Range: £60,000 - £80,000 per annum-
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